McDonald's USA Contact Us
Thank you for your interest in contacting McDonald’s.
For Your Information
For accurate information about the following topics, please follow the links below:

ALERT**** Hoax
McDonald’s has received numerous inquiries from concerned customers who have received an e-mail or letter offering to credit their bank account or credit card with a sum of money in exchange for participating in a survey, becoming a secret shopper, cashing a check and/or providing personal information. There might also be a request in the e-mail asking you to access a website to complete a survey or deposit a check and wire money back to the company.

Please be advised that these emails and letters are fraudulent, and McDonald's is not the source or affiliated with these emails or web site scams in any way. We are currently conducting an investigation to determine the source of these e-mails and/or website scams, and we apologize for any inconvenience they may have caused.



South America Beef
If you received an email claiming that McDonald's beef comes from South America, the information in the email is false. We believe the purpose of the email is to feed untrue rumors about McDonald's sourcing of beef.

McDonald's Animal Welfare Guiding Principles
To get the fastest answers to your questions, please review our FAQ.
There are three ways to share a comment, question, complaint or praise with McDonald’s.

Call us.
Within the U.S., you can call us on our toll-free telephone number at 1-800-244-6227.

Write us. Our U.S. corporate mailing address is:
McDonald’s Corporation
2111 McDonald's Dr
Oak Brook, IL 60523

Email us. To send us an email, please choose the most appropriate category below which describes the purpose of your message.

A Specific Visit to a U.S. McDonald’s Restaurant

A Visit to a McDonald’s Restaurant Outside of the U.S.


McDonald’s Food Quality, Nutrition, Ingredients


McDonald’s U.S. Marketing, Promotions, and Advertising


McDonald’s Corporate Responsibility

Students Doing Projects and Research

Scholarship Information

Sponsorship and Donation Information

McDonald's Employees' Questions or Comments

Other Areas of McDonald’s Business

Unsolicited Idea Policy

Permission to use McDonald's trademarks
For a complete list of terms and conditions for submitting an email to McDonald's Corporation, please click here.