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McDonald’s Employees Questions or Comments
Comments, concerns and questions from employees are very important to McDonald's and to McDonald's independent franchise owner/operators. While this customer service email site is not equipped to address current or former employee issues, help is available.

If you are employed with an independently owned and operated McDonald’s restaurant, also known as a franchise, help is available through your restaurant manager or your franchise owner/operator.

If you work for a McDonald’s-owned restaurant, help is available through your manager, local operations consultant, local human resource representative, or HR Consulting. Ask your store manager for these names and telephone numbers.

Lastly, if you’re former employee seeking information on how to obtain your W-2 form, please speak with the manager of the restaurant where you worked for information on who to contact.

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