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McDonald's Customer E-mail Center Terms and Conditions

U.S. E-mail Box Only: McDonald's Customer E-mail Center is presently available only to McDonald's customers located in the U.S. To share feedback regarding a McDonald's restaurant located outside the U.S., please refer to the list of McDonald's International Offices.

Hours of Service for McDonald's Customer E-mail Center: Monday through Friday, 8:30 am to 5:00 pm Central Time.

Submission of Ideas: McDonald's values customer feedback. However, McDonald's will not accept or consider unsolicited ideas, suggestions, or materials, so we must ask you not to send us your ideas for our business. We hope that you understand that it is the intent of this policy to avoid the possibility of future misunderstandings when products or other McDonald's promotions or initiatives developed by McDonald's professional staff might seem to others similar to their own creative work.

If, despite this request, you send us suggestions or ideas ("Submissions"), the Submissions shall be deemed to have been submitted voluntarily and shall remain the property of McDonald's Corporation. Subject only to the limitations set forth in McDonald's Privacy Policy, McDonald's shall have the right to copy, distribute, transmit, perform, display, modify, adapt, and otherwise use your Submission for any purpose whatsoever (including, without limitation, in the development, manufacture and marketing of products and services based on or incorporating ideas, know-how and techniques contained in your Submission), in all forms and media (including, without limitation, by means of the Internet or other electronic media) throughout the world. McDonald's shall assume no duty of confidentiality, express or implied, with respect to any Submission and will have no liability for the use or disclosure of your Submission. Accordingly, McDonald's will have no obligation to treat your Submission as confidential or to compensate you or anyone else for your Submission or any use of your Submission by McDonald's or others.

Information Sharing Policy: Any information provided to McDonald's will not be sold for mailing lists or solicitation Privacy Policy. We may, however, contact you by mail to survey your satisfaction with McDonald's or to inform you of new products or promotions at McDonald's.

These Customer E-mail Center Terms and Conditions do not replace but supplement McDonald's Internet Site Terms and Conditions or Fine Print.