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McDonald's USA Contact Us
Thank you for your interest in contacting McDonald’s.
*ALERT* McDonald’s has recently received inquiries from concerned customers regarding unsolicited emails that appear to originate from McDonald’s offering coupons for free food in the form of an “.exe” or ".zip" attachment. THESE EMAILS CONTAIN A VIRUS THAT MAY BE HARMFUL TO YOUR COMPUTER AND ARE IN NO WAY AFFILIATED WITH McDONALD’S. DO NOT OPEN ANY ATTACHMENT TO THE EMAILS AND PERMANENTLY DELETE THEM FROM YOUR COMPUTER. While the emails have taken various forms, most originate from fake email addresses such as giveaway@mcdonalds.com or guest@mcdonalds.com with subject lines reading “McDonald’s Wishes you a Merry Christmas” or containing an offer for a free McDonald’s breakfast. We are investigating the source of these emails. We are sorry for any inconvenience this may have caused you.

***ALERT***McDonald's has recently received inquiries from concerned customers who have received e-mails claiming to offer a McDonald's gift card or Arch Card in exchange for participating in a survey and/or providing personal information. While the e-mails have taken various forms, most appear to originate from e-mail addresses such as email:mcdonalds@stockpile-deals.com or freepromo@mcdonalds.com. These e-mails do not originate from, and are not affiliated with, McDonald's. We are currently investigating the source of these e-mails and apologize for any inconvenience this may have caused.
To get the fastest answers to your questions, please review our FAQ.
There are three ways to share a comment, question, complaint or praise with McDonald’s.

Call us.
Within the U.S., you can call us on our toll-free telephone number at 1-800-244-6227.

Write us. Our U.S. corporate mailing address is:
McDonald’s Corporation
2111 McDonald's Dr
Oak Brook, IL 60523

Email us. To send us an email, please choose the most appropriate category below which describes the purpose of your message.

A Specific Visit to a U.S. McDonald’s Restaurant

A Visit to a McDonald’s Restaurant Outside of the U.S.


McDonald’s Food Quality, Nutrition, Ingredients


McDonald’s U.S. Marketing, Promotions, and Advertising


McDonald’s Corporate Responsibility

Students Doing Projects and Research

Scholarship Information

Sponsorship and Donation Information

McDonald's Employees' Questions or Comments

Other Areas of McDonald’s Business

Unsolicited Idea Policy

Permission to use McDonald's trademarks
For a complete list of terms and conditions for submitting an email to McDonald's Corporation, please click here.

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