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Our People Principles. At McDonald's, we know that people are our most valuable resource. Our global People Principles commit us to a supportive, inclusive work environment where employees can grow and contribute their diverse skills, energies, and perspectives.
In addition to principles for promoting the well-being of our own employees, we have developed guiding principles for improving this country’s health care system. |
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Opportunity. McDonald's offers significant opportunities for career development. Countless people in all walks of life started on the path to success in one of our restaurants. There are also career ladders within the System.
More than 40% of the top 50 members of our worldwide management team started as crew members, including: |
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- Chief Restaurant Officer Jeff Stratton.
- Jan Fields, COO of our U.S. business.
- Two of our three U.S. Division presidents.
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| Training. We have formal learning and development programs in place worldwide and for employees at every level. |
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- Our structured Crew Development Program helps crew members learn to perform each task safely, efficiently, and with customer service in mind.
- Our award-winning e-Learning strategy is bringing interactive computerized courses into our restaurants so employees can learn continuously, at their own pace.
- Classroom courses move outstanding employees from crew positions through the ranks of restaurant management and beyond.
- Hamburger University, one of the best known corporate training centers in the U.S., provides operations and accredited business management training for restaurant managers, mid-level managers, owner/operators, and corporate executives.
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| Further Higher Education Support. We also provide support for college and university coursework. |
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- Qualifying employees may receive partial reimbursement for tuition—up to $5,250 per year—for courses relevant to their present or future jobs in the company.
- We also support enrollment in approved business programs, even if not directly applicable to a particular job.
- Every year, McDonald’s awards 52 scholarships to U.S. restaurant employees through our National Employee Scholarship Program.
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| Diversity. At McDonald's we live by our founder Ray Kroc's lesson: None of us is as good as all of us. We are proud of our record of promoting diversity throughout the System. |
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- More than 55% of our headquarters and U.S. company workforce are members of a racial or ethnic minority, and approximately 61% are women.
- More than 40% of our U.S. owner/operators and an even higher percentage of the people in training to become owner/operators are minorities and women.
- We purchase more than $4 billion a year in food and paper products from U.S. minority and women-owned businesses.
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| Our diversity record has earned numerous awards and other significant recognition, including: |
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- One of the Best Companies for Diversity in America (2005-2007) - Black Enterprise
- Top Company for Hispanics (2005) - Hispanic Business Magazine
- Best Company for Minorities (2003-2004) (also ranked among best in 2000-2002) - Fortune
- Among Top 50 Places for Hispanic Women to Work (2004) - Latina Style
- PUSH-Excel Corporate Partner Award (2003) - Rainbow PUSH Coalition
- Among 50 Best Companies for Minorities (2003) - National Hispanic Corporate Council
- Among Top Employers for People with Disabilities (2001-2002, 2004) - Careers & the disAbled
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Best Harvest Bakery
Former employees Bob Beavers and Ed Honesty had a vision for a business of their own. With encouragement from McDonald's top management and the promise of a contract, they founded Best Harvest Bakery in Kansas City, Kansas. Today, they supply more than 252 million buns a year to more than 700 McDonald's restaurants.
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| Visit the Our Values section to learn more about diversity in the McDonald's System. |
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Former employees and now suppliers to McDonald’s
Ed Honesty and Bob Beavers |
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