We’re here to serve you.
The health and well-being of you and our crew is everything.
For over 50 years, the health and well-being of our crew, our guests and our communities have been of the utmost importance to us. With that as our focus, we’re taking actions to help make sure that everyone is protected during these times.
Actions that affect everything from how your order is handled by our crew to how it gets to you and your family.
Here’s what we’re doing right now:
Masks are worn by crew.
Drive-Thru screens have been added.
Crew always have access to gloves for taking payment and handing orders to guests.
Pin pads and registers are sanitized regularly.
Distance is kept between crew members.
Contactless payment options provided, including tapping your debit or credit card or using Apple Pay. Cash still accepted.
Contact is minimized when handing over Drive-Thru orders. Multiple drinks are put in carriers as always, and napkins are wrapped around single drinks to limit hand contact.
For McDelivery®, crew are trained to minimize contact with drivers. If you choose, your order can be left at your doorstep.
We remain at your service through our Drive-Thru, Curbside pick-up and McDelivery® services.
Plus, enjoy your favourites with ease using the McDonald’s® app. Order ahead, pay through your phone and pick-up at our Drive-Thru or Curbside.
Learn about the right service for you:
We’re keeping our Curbside Service open from 6:30am to 8pm. Order on our app, park in one of our designated curbside stalls and enter the stall # when prompted.
If you’re a transport truck or oversized essential service vehicle, enter stall 99 when prompted. One of our crew will bring your order out to you.
Order ahead, pick-up at Drive-Thru or Curbside.
Here’s how you do it:
Start your order
Open the McDonald’s® app, select your favourite menu items and complete your purchase through our contactless payment.
Drive-thru: When you’ve completed your order, tell us your order number at the drive-thru speaker and we’ll have your meal ready at the window.
Curbside Service: When you’ve completed your order, park at a designated curbside stall, select the curbside check-in option, enter the stall number, and tap ‘All Done!’
For transport trucks and oversized essential service vehicles, please park in a stall near the front entrance and enter stall number ‘99’ when prompted. Await one of our crew who will bring your order out to you.
As always, we look forward to serving you. We hope you feel assured that you can still enjoy your favourite McDonald’s classics, knowing that everyone’s peace of mind...is our top of mind.