We’re here to serve you.
Now more than ever, our teams are ready to welcome you with
We know how important it is for you to feel comfortable about stopping by for the favourites you love. With Safety+, we’re continuing to prioritize your health and safety, with new measures to help protect you and our crew.
Here’s what Safety+ means for you and our crew:
Training for all crew members.
Allowing for distance between crew members and between guests.
Hand sanitizer for guests.
Food prep areas and high touch surfaces kept clean and sanitized.
Crew wear gloves for taking payment and serving guests, and wear masks at all times while working in the restaurant.
Front counters have been fitted with protective screens.
Drive-Thrus have been fitted with protective screens.
Contactless payment options provided, including tapping your debit or credit card or using Apple Pay. Cash still accepted.
The number of guests permitted inside a restaurant at one time will be limited based on restaurant size.
For McDelivery®, crew are trained to minimize contact with drivers. If you choose, your order can be left at your doorstep.
Use the McDonald's app to order your favourites and pay on your phone.
Wellness checks are conducted with crew prior to their shifts.
Crew are trained to wash their hands regularly.
Orders are served with limited contact.
We remain at your service through our take-out, Curbside, Drive-Thru, and McDelivery® services.
Plus, enjoy your favourites with ease using the McDonald’s® app. Order ahead, pay through your phone and pick-up at the Drive-Thru, with Curbside Service or Front Counter.
Learn about the right service for you:
As we begin to reopen our doors for take-out, we’re taking extra care inside. With screens at the front counter, distance markers on the floor and hand sanitizer dispensers.
Find out if a McDonald’s restaurant near you has opened for take-out. We look forward to seeing you again.
We’re keeping our Curbside Service open from 6:30am to 8pm. Order on our app, park in one of our designated curbside stalls and enter the stall # when prompted.
If you’re a transport truck or oversized essential service vehicle, enter stall 99 when prompted. One of our crew will bring your order out to you.
Order ahead, pick-up at Front Counter, Curbside or Drive-Thru.
Here’s how you do it:
1. Start your order
Open the McDonald’s® app, select your favourite menu items and complete your purchase through our contactless payment.
2. Pick Up
Front Counter: When you’ve completed your order, just walk over to the pick-up counter and wait for the number found on your app home screen to be called.
Curbside Service: When you’ve completed your order, park at a designated curbside stall, select the curbside check-in option, enter the stall number, and tap ‘All Done!’
For transport trucks and oversized essential service vehicles, please park in a stall near the front entrance and enter stall number ‘99’ when prompted. Await one of our crew who will bring your order out to you.
Drive-Thru: When you’ve completed your order, tell us your order number at the drive-thru speaker and we’ll have your meal ready at the window.
As always, we look forward to serving you. We hope you feel assured that you can still enjoy your favourite McDonald’s classics, knowing that everyone’s peace of mind...is our top of mind.