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We’re here to helpCONTACT US

We're here to help you

Whether you're looking for more information, or you'd like to let us know how we did, you’ll find easy ways to contact us right here.

Please complete the information below to send an email to our Customer Services team.

We are unable to deal with your query or complaint online, but we would still like to hear from you, so please write to us at:

McDonald's Customer Services Department
11-59 High Road, 
East Finchley, 
N2 8AW

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For any Monopoly Online queries, please see below

Tel: 0330 998 2345
Monday - Friday: 8.00am - 10.00pm
Saturday & Sunday and Bank Holidays: 11.00am - 4.00pm
Telephone lines are open from 21st March  - 1st June 2018

Or email at

Got a problem with your McDonald’s delivery?


Other ways to contact us:

By telephone

Please call our Customer Services team on
+44 (0)370 524 4622 during the hours below.

Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Sundays & Bank Holidays: Closed
Christmas Day: Closed
Tel: +44 (0) 370 524 4622

By post

McDonald’s Restaurants Ltd
11-59 High Road
East Finchley
N2 8AW