Health & Safety

At McDonald’s, the safety of our customers and crew is a top priority. Today, more than ever, we remain committed to following state and local health guidelines and will continue implementing coronavirus safety measures to help ensure the health and safety of our teams and customers.

Helping to Protect You & Restaurant Crew

Face Coverings for All Customers

McDonald’s encourages those who enter our restaurants to wear a mask or face covering as a safety step based on guidance from the Centers for Disease Control (CDC).

Face Coverings for Crew Members

You may notice some restaurant crew wearing face coverings for safety, this is just another way we can help protect our guests and crew members. 


As an enhancement to our already robust hygiene standards, all restaurant crew are expected to complete rigorous, at least hourly hand-washing routines or more often where required.

Crew Wellness Checks

Another way we’re helping to ensure safety is with wellness checks for all crew members in all restaurants to look out for our teams and guests.

Restaurant Cleanliness

We’re going above and beyond to keep frequently used areas such as counters, kiosks and bathrooms, plus items including tables, chairs and trays, cleaned and sanitized to help keep you safe.

Social Distancing

Things in our restaurants may work a little differently, dependent on location. Please check for any social distance requirements in your local restaurant.

Dining Room

As dining rooms continue to reopen, seating may be limited to follow safe distancing procedures. Signs and restaurant crew members will direct you to clean and available seating, and once you’re seated, we’ll deliver food to your table.

Contactless Ordering & Delivery

Due to social distancing procedures, fewer registers will be open to take orders. But there are still many contactless ways to order your food including Mobile Order & Pay, which is available through our McDonald’s App.*

* McD App download and registration required. Mobile Order & Pay available at participating McDonald's.

An Order Option for Everyone

Through our App, our Drive Thru or our McDelivery® partners, we have easy, contactless ordering options to suit you and your needs.

Mobile Order & Pay

Pick up your favorites in the Drive Thru or curbside with Mobile Order & Pay—only in the McDonald’s App.

McD App download and registration required. Mobile Order & Pay available at participating McDonald's.

Drive Thru

Our drive thru is open to take your order or for you to pick up an order placed through our App.



Get all your McDonald’s favorites delivered right to your doorstep with McDelivery® on Uber Eats, DoorDash or Grubhub.

At participating McDonald’s. Prices may be higher than at restaurants. Delivery/service fees apply.

Questions About Our Response to COVID-19?

You’re not alone in your concerns about health and safety. Here are the answers to some of our most frequently asked questions about how we’re dealing with COVID-19 to help you order with confidence. 

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