We believe the words “Welcome to McDonald’s” should apply to our employees just as much as our customers. We’re proud of our food, and we’re just as proud of the jobs we create.
Maybe it’s a way to buy that first car. It could be a way to support yourself in college. Or it might be the way you enter the corporate world. Whatever you’re looking for, McDonald’s can help you make your own way, with challenging careers, quality benefits and the best opportunities around.
We believe in flexible schedules that fit into the way you live your life and can help you reach your goals. We’ll also give you the mentorship and guidance you need to succeed.
We believe that different people, from different backgrounds, with different interests, combine to make our ideal work force. McDonald’s is committed to diversity in hiring—actually, we’re an industry leader—from our restaurants to our supplier networks to our owners.
We believe in giving you the tools you need to succeed, whether it’s the chance to own your own restaurant or tackle the corporate ladder. To be the best company we can, we have to offer the best opportunities, and we’d like to believe that some of the best ones around are right here.
In our Restaurant Operations Leadership Practices training, participants learn to:
Use appropriate leadership approaches to develop high-performing teams and individuals
Recognize the importance of team building and use appropriate tools and techniques to help teams reach their full potential
Develop skills in leading teams
Prioritize restaurant needs to improve people, QSC&V, profit and sales
Diagnose and correct factors leading to poor quality food
Develop a Restaurant Improvement Plan
Use tools and techniques to develop teams
Identify strategies to build employee commitment
Prepare and conduct performance reviews
Develop the skills to lead others in Operational Excellence in service quality, product quality, and maintaining restaurant equipment
Translate classroom activities into action plans
McDonald’s Business Leadership Practices training provides restaurant managers with:
An awareness of how adopting and fostering accountability can impact business results
An understanding of how creative thinking techniques can be applied to operational challenges within the restaurant
An understanding of how they can better develop restaurant talent to improve business results
An understanding of the social responsibility culture at McDonald's and with motivation and ideas for incorporating social responsibility activities into their businesses
Build fundamental business planning skills, and practice promoting a positive image of McDonald's in an effort to build community relationships