Need to add some cash to your Arch Card? There are two easy ways:

  1. visit any participating McDonald’s restaurant and ask a crew member at the counter to load your Arch Card.

  2. go online and visit the Arch Card page.

Uh-oh. Lose your Arch Card? Not to worry: we’ve got you covered. Just be sure to keep your activation and reload receipts; you will need them to replace a lost or stolen card.

For damaged cards, call (800) 244-6227 immediately to cancel and replace your card. For lost or stolen cards, call (800) 244-6227 immediately to cancel your card. Then complete and send in the Lost/Stolen Arch Card Form along with your original activation receipt.

Lost/Stolen Arch Card Form [pdf 86 KB]

Please allow 4-6 weeks for delivery of replacement Arch Cards.

Need to know if your Arch Card is running low? Click here to check the balance on the Arch Card page.

We’re committed to being a good neighbor in the local communities we serve. For any donation requests, contact your local McDonald’s restaurant.

We’re glad you love our food! The best way to get deals is through our Global Mobile App. Download it from the App Store or on Google Play. Also, local McDonald’s restaurants may send out coupons in flyers or newspapers.

Archways to Opportunity offers scholarships to eligible McDonald’s employees and eligible employees of participating independent franchisees. Find more information about Archways to Opportunity. Also, the McDonald’s HACER® scholarship program grants scholarships and college resources for eligible Hispanic students. 

There are two types of McDonald's restaurants: company-owned restaurants and restaurants independently owned and operated by franchisees. The hiring policies and procedures vary between these businesses. To apply, please go to Restaurant Jobs Page. You will be able to search for restaurants in your area that have openings and you can apply by selecting ‘apply now’. 

There are two types of McDonald's restaurants: company-owned restaurants and restaurants independently owned and operated by franchisees. The hiring policies and procedures vary between these businesses. Please reach out to the location that you’re interested in to find out their policy on the hiring age.

If you go to Restaurant Jobs Page and search for the restaurant you’re interested in, you’ll be directed to that McDonald’s brand restaurant’s site and, in most cases, you can see what job positions the restaurant has posted.

If you need to update the information you provided on your application, please reach out to the restaurant where you applied.

Hiring is handled at the store level. Please reach out to the store where you applied and speak with the hiring manager regarding the status of your application.

When there are intern opportunities at our corporate offices, they are posted online. You can search by going to www.mcdonalds.com, selecting the ‘Careers’ tab and then selecting ‘Apply Now’ under Corporate Jobs.

There are two types of McDonald's restaurants: company-owned restaurants and restaurants independently owned and operated by franchisees. The hiring policies and procedures regarding re-hire vary between these businesses. Please reach out to the location that you’re interested in to find out their policy on re-hires.

If you have an employment related question or concern, please speak with your store manager.

We’re glad you love our food! The best way to get deals is through our Global Mobile App. Download it from the App Store or on Google Play. Also, local McDonald’s restaurants may send out coupons in flyers or newspapers.

While we don’t keep inventory of past promotional items, you may be able to find a particular item on the internet or through the Collector's Club (unaffiliated with McDonald’s).

Check with your local McDonald’s for any great McDonald’s merchandise!

Check out our Happy Meal website, which lists our current Happy Meal toys, fun games, and more! 

We’re sorry you’re disappointed. Ninety percent of our restaurants are owned and operated by franchisees, who have the ability to decide which promotions to participate in.

We’re glad you love our food! The best way to get deals is through our Global Mobile App. Download it from the App Store or on Google Play. Also, local McDonald’s restaurants may send out coupons in flyers or newspapers.

You can find the mobile app on the App Store and on Google Play.

Your McCafé® Rewards progress, in most cases will be updated within 12 hours after use. When you buy 5 McCafé beverages using the app, the redemption of a free beverage is available for use on your next visit. Enjoy!

While we appreciate you taking the time to consider McDonald’s, we’re unable to review new ideas from outside the McDonald’s system. For more on this topic, visit our company FAQs.

We appreciate you looking to share information. It’s our company policy to initiate contact with outside vendors. For more on this topic, visit our company FAQs.

We’ve switched to a double-walled paper cup to meet our customers’ environmental sustainability preferences and to support the current industry trend and regulations to move away from using foam.

You’re in luck! The restaurant locator lists the location, phone number, and hours of all participating McDonald’s brand restaurants.

Enjoy a perfectly balanced cup of McCafé coffee that you can make at home. The “premium roast” McCafé coffee available at retail outlets is similar to the great tasting cup of coffee sold in McDonald’s restaurants. There are many additional varieties available at various retailers where you can buy groceries. Most McCafé packaged coffees are available in K-cup pods and ground bags. Use the McCafé product locator to find the specific blend flavors available at local retail locations. Just enter your zip code into the store locator.

Fill out our trademark permission form. If you don’t hear from anyone in two weeks, we were unable to accept your request.

All the information about McDonald’s that can be shared is available on our corporate website.

We do! Many McDonald’s restaurants around the world are recycling waste materials, including cooking oil and corrugate, for a wide range of secondary uses. We’re also working on in-restaurant recycling programs in select markets. Our sustainability page has additional information.

You’re in luck! The restaurant locator lists the location, phone number, and hours of all participating McDonald’s brand restaurants. 

If you’re having trouble connecting to the WiFi at a restaurant, ask at the restaurant for help.

The restaurant locator lists which of the 14,000 restaurants have available Wi-Fi. 

Prices vary by location. Ninety percent of our restaurants are independently owned and operated by franchisees, who have the ability to set their own prices.

If you requested follow-up regarding your issue and it’s been over 10 days, please let us know by calling or emailing us using the forms on our Contact Us page.

Certain restaurants may charge a different price for a substitution in a Combo Meal, such as a different or larger sized drink.

We’re sorry to hear that. First, check with the restaurant to see if they are responsible. If not, please check with your bank to rectify the issue.

Certain restaurants may offer a special discount for seniors, those in the military or veterans, or teachers. Check with your local McDonald’s restaurant for more information.

We’re glad you want to celebrate with us! Visit our PlayPlace & Parties page for more information.

Our receipt survey is an online only survey. If you don’t have access to the internet, you can visit your local library to connect.

Have your receipt handy and visit our Customer Satisfaction Survey page to take the survey. At the end of the survey, you’ll receive a validation code to use on a future visit to McDonald’s.

We’re sad to see you go, but you can change your preferences by logging onto My Profile.

To contact a specific House, click on the “Chapter Search” tab on the RMHC FAQ website and enter your country and state information.

Several Ronald McDonald Houses still collect pop tabs so they can continue keeping families close to the care and resources they need. However, because many Houses do not collect the tabs, please reach out directly to the House in your community before starting a collection. You can also donate directly to RMHC at RMHC.org. 

RMHC Donation Boxes are available in most McDonald's restaurants and at the drive thru. Small change donations add up to over $54 million per year worldwide, which can keep over 650,000 families close to the care and resources they need when they have a sick child.

Visit the franchising page on our website for more information on U.S. and International franchising and frequently asked questions about franchising a McDonald's brand restaurant.

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