McDONALD'S INTERNET SITE TERMS AND CONDITIONS

Al Mana Restaurants & Food L.L.C Internet Website Terms and Conditions

Welcome to our website . The Website is aimed to serve as a service for our customers. The use of this Website is subject to the following Terms and Conditions ("Terms and Conditions" or "Terms of Use") and therefore, please read the Terms and Conditions CAREFULLY before using this Website. Every user of the Website is deemed to have accepted the Terms and Conditions and if you do not agree, you should not use the Website and are advised to exit the Website promptly.

By using, visiting, shopping/ ordering or browsing the Website, you accept, without limitation, the Terms and Conditions and thereby forming an enforceable contract between Al Mana Restaurants & FoodL.L.C or any of its related, affiliated, or subsidiary companies including without limitation McDonalds Corporation (together, "Al Mana Restaurants & Food L.L.C" or "We") and yourself (as "you" OR "user"). The Terms and Conditions including Web Order Terms as defined below together with Privacy Policy as defined below and other policies constitute the entire agreement (the "Agreement").

General

The Terms and Conditions shall govern the use of this Website, purchase of items from it and use/purchase of any services on or from it. The Terms and Conditions are subject to change at any time without any notice by Al Mana Restaurants & Food L.L.C and the latest Terms and Conditions will be applicable. It is advisable to regularly review the Terms and Conditions posted from time to time on the Website. As your use of the Website deems your acceptance of the Agreement, you are advised to review the Agreement documents in detail and voluntarily non-reviewing of the Agreement documents will not in any manner change or deny your acceptance to the applicable Agreement.

You agree to comply with all applicable laws regarding your use of the Website. You further agreed that information provided by you is truthful and accurate to the best of your knowledge.

You acknowledge that you do not rely on any representation and/or warranty that has not been made specifically to you in line with the Terms and Conditions.

WEB ORDER TERMS

1.      Al Mana Restaurants & Food L.L.C reserves its right to accept or reject any orders placed for any food items and services via McDelivery™ Site. A registered user order shall be deemed as an offer to purchase food items and services and upon acceptance by Al Mana Restaurants & Food L.L.C, it will become contract to deliver the purchased food items and services. The contract to deliver products shall automatically expire at successful delivery by us or non-delivery to the circumstances stated in the Terms and Conditions.

2.      All orders placed via McDelivery™ Site or through our McDelivery™ hotline service via Tel: [44076666] shall be made for personal use only. The purchased items shall not be resold or given to any other party.

3.      Registered users shall only be able to place orders via McDelivery™ Site. Unregistered users have to register themselves to place orders via McDelivery™ Site. Registering yourself, you agree to transfer, storing or processing your information in accordance with the Terms and Conditions and our Privacy Policy. As referred below in the Terms and Conditions that this Website is intended for adult users/ customers. You affirm that you have either completed 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. By registering yourself or placing orders via McDelivery™ Site or through our McDelivery™ hotline service, you and/or your legal parents or guardians will be deemed to have accepted the Terms and Conditions and agree to comply with the same.

4.      All orders via McDelivery™ Site or through our McDelivery™ hotline service are not subject to a minimum amount of order. There is a delivery service charge of QR/5 only to be added on any order of any amount.

5.      Al Mana Restaurants & Food L.L.C will Endeavour to ensure availability of McDelivery™ Site; however do not accept responsibility for its non-availability for any time or period. Access to the McDelivery™ Site or hotline may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our reasonable control. Al Mana Restaurants & Food L.L.C disclaims all liability for any malfunction, suspension or interruption of the Website or hotline, including inaccessibility due to network problems.

6.      You are required to review your order items in your shopping bag before making final confirmation. Once you have placed your order via McDelivery™ Site you will not be able to cancel as the food items are perishable goods and cannot be re-used, the orders cannot be changed or cancelled. It is strongly advisable to place your orders carefully.

7.      Deliveries via McDelivery™ Site or through our McDelivery™ hotline service are available in the delivery zones and our Website will prompt you or our hotline personnel will inform you if our system determines that you fall within or out of the delivery zone.

8.      In order for us to maintain high standards of quality and hygiene, availability of certain food items may be restricted, at the sole discretion of Al Mana Restaurants & Food L.L.C, during the periods of equipment maintenance. For quality reasons, we do not deliver Ice cream cones, McFlurry & Sundae and Al Mana Restaurants & Food L.L.C reserves its absolute right to restrict delivery of any other item.

9.      Delivery times vary in different delivery zone and the timings are subject to change at the sole discretion of Al Mana Restaurants & Food L.L.C without any prior notice.

10.    Al Mana Restaurants & Food L.L.C will Endeavour to ensure delivery of your orders within the indicated time-frames stated in the final order confirmation; however we do not accept responsibility for any delays due to bad weather and/or traffic congestion or any event of Force Majeure stated in the Terms and Conditions.

11.    It shall be your responsibility to provide us with the correct delivery address as stated in the final confirmation order and to ensure that a person must be available at the proposed delivery time to take delivery of your placed orders. If we are not able to deliver your orders due to an incorrect delivery address or non-availability of any person to receive orders, you shall be solely liable for that and Al Mana Restaurants & Food L.L.C shall not replace or re-deliver in such event. We shall not be responsible for any incorrectness of delivery address or non-availability to receive orders

12.    Prices are quoted on the Website and may vary from time to time. The prices do not include delivery costs. Every order via McDelivery™ Site or through our McDelivery™ hotline service via Tel: [44076666] shall be subject to a service surcharge and it shall be depicted in the final confirmation of shopping bag through McDelivery™ Site and in the final invoice for orders through McDelivery™ hotline service.

13.    Prices of meals may vary depending on your choice of drink or choice of products. The price of your meal will be reflected on your order form prior to confirmation.

14.    A standard amount of condiments will be provided free of charge for each order depending on the order items. Excess amount of condiments may be ordered via the McDelivery™ Site / McDelivery™ hotline service - Tel: [44076666] and such order shall be subject to additional charges.

15.    Every Happy Meal™ comes with a pre-assigned toy and the toy type may be substituted depending on the availability of toys. Due to non-availability of toys, Al Mana Restaurants & Food L.L.C may at its discretion stop delivering toys with any Happy Meal™.

16.    You may have some allergic reaction or sensitivity to a specific item, ingredient or product and therefore, you are strongly advised to place orders for items avoiding your allergic items. We shall not be responsible for any allergic reaction or sensitivity caused by any ordered items.

17.    Al Mana Restaurants & Food L.L.C reserves the right to change our menu, meal plans, or items, their prices at any time without prior notice.

Payment may be made via credit card or cash at the point of delivery for orders made through McDelivery™ Site and in cash at the point of delivery for orders made by phone through our McDelivery™ hotline service. We accept Visa and MasterCard credit cards. We do not accept any order for which payment authorization is not received from your credit card company. In case of refunds for payment made via credit or debit card, a minimum of 7 business days excluding holidays and bank days off is required to process the refund.

18.    You acknowledge that transmission of information via Internet is not completely secure and therefore, any of your information including credit card may be subject to the risks of online transmission. Although we shall take all reasonable efforts to keep our Website secure; however we cannot guarantee the security of your data transmitted through our Website. You confirm that you have assessed and you fully understand and accept all the risks that will and may arise from web order through our Website including error or delay caused by you, and that you hereby agree and undertake to assume all such risks including those not foreseeable at the date hereof and that you will not hold us or any other members of AL-MAOUSHERJI CATERING COMPANY Co. W.L.L. liable or responsible unless such liability arises due to gross negligence or fault on our part..

19.    Web Order Terms must be read together with other Terms and Conditions and Privacy Policy.

RESTRICTIONS ON USE

Material from www.McDelivery.qa and any other World Wide Web site owned, operated, licensed, or controlled by Al Mana Restaurants & Food L.L.C or any of its related, affiliated, or subsidiary companies including without limitation McDonald’s Corporation (together, "Al Mana Restaurants & Food L.L.C may not be copied or distributed, or republished, uploaded, posted, or transmitted in any way, without the prior written consent of Al Mana Restaurants & Food L.L.C EXCEPTION to the above paragraph: you may download one copy of the material on one computer for your personal, non-commercial home use only, provided you do not delete or change any copyright, trademark, or other proprietary notices. Modification or use of the materials for any other purpose violates Al Mana Restaurants & Food L.L.C and McDonald’s Corporation intellectual property rights and you may be liable for infringements of intellectual property rights. The material in this Website is provided for lawful purposes only. If you download software from our Website, the software, including all files, images, contained in or generated by the software, and accompanying data (together, the "Software") are deemed to be licensed to you by Al Mana Restaurants & Food L.L.C for your personal lawful purpose to access, visit or order from the Website. Neither title nor intellectual property rights are transferred to you in any manner, but remain with Al Mana Restaurants & Food L.L.C and McDonald’s Corporation, who owns full and complete title. You are expressly not authorized or licensed to resell, decompile, reverse engineer, disassemble, or otherwise convert the Software to a human perceivable form and by doing any of the prohibited acts, you will be deemed in breach of license terms and the Terms and Conditions of the Agreement.

TRADEMARK INFORMATION

The following trademarks used herein are owned by the McDonald’s Corporation and its affiliates: Big Mac, Birdie, Chicken McNuggets, Filet-O-Fish, French Fry Box Design, Golden Arches, Golden Arches Logo, Grimace and Design, Hamburglar and Design, Hamburger University, Happy Meal, Happy Meal Box Design, Helping Hands Logo, Hey, i'mlovin' it, McChicken, McDrive, McFlurry, McRoyale, Ronald McDonald and Design, Veggie Burger, World Children's Day, World Children's Day Logo

All other trademarks are the property of the respective trademark owners.

RESTRICTION OF LIABILITY

Al Mana Restaurants & Food L.L.C will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line failure. Al Mana Restaurants & Food L.L.C will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this Website, even if there is negligence of Al Mana Restaurants & Food L.L.C or an authorized Al Mana Restaurants & Food L.L.C representative has been advised of the possibility of such damages, or both. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages. Al Mana Restaurants & Food L.L.C total liability to you for all losses, damages, and causes of action (in contract, tort including without limitation, negligence, or otherwise) will not be greater than the amount you paid to Al Mana Restaurants & Food L.L.C for accessing this Website or the amount of your order through McDelivery™ Site.

SUBMISSIONS

All remarks, suggestions, ideas, graphics, or other information communicated to Al Mana Restaurants & Food L.L.C through this Website (together the "Submission") will forever be the property Al Mana Restaurants & Food L.L.C. Submission writer or owner or user hereby assign and transfer all intellectual property including without limitation copyright Al Mana Restaurants & Food L.L.C. Al Mana Restaurants & Food L.L.C will not be required to treat any Submission as confidential, will not be liable for using any ideas for its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future Al Mana Restaurants & Food L.L.C operations. Without limitation, Al Mana Restaurants & Food L.L.C will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. Al Mana Restaurants & Food L.L.C will be entitled to use the Submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the Submission. Personally identifiable information that may be received at this Website is provided voluntarily by a visitor to this Website and shall be subject to our Privacy Policy. This information is for internal purposes only and is not sold or otherwise transferred to third parties of Al Mana Restaurants & Food L.L.C or to other entities who are not involved in the operation of this Website. Information submitted via a number of areas in this Website, for instance, Write to Ronald, is not retained. Therefore, the above right to use Submissions is subject to this limited use of this information and excludes non-retained information. You acknowledge that you are responsible for whatever material you submit, and you, not Al Mana Restaurants & Food L.L.C, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright. You agree to not transmit any unlawful, threatening, libelous, defamatory, obscene, or profane material, or any other material. You declare that if any Submission violates any law or any intellectual property of any third party, you shall be liable for it and hereby indemnify Al Mana Restaurants & Food L.L.C from any loss or damage arising out of your Submissions.

MISCONDUCT

You are prohibited from posting, uploading or transmitting to or from this Website any material/ Submission that breaches any applicable local, national or international law or is unlawful or fraudulent or amounts to unauthorized advertising, or contains viruses or any other harmful programs. You shall not misuse the Website (including hacking). Any comments or Submission that you submit through the Website must not contain any defamatory, obscene or offensive material; promote violence or discrimination; infringe the intellectual property rights of another person; breach any legal duty owed to a third party (such as a duty of confidence); promote illegal activity or invade another’s privacy; give the impression that they originate from us; or be used to impersonate another person or to misrepresent your affiliation with another person. The prohibited conduct listed above is not-exhaustive and may include any other misconduct. For any misconduct, you will indemnify and hold Al Mana Restaurants & FoodL.L.C harmless of all costs and damages which it incurs as a result of your misconduct. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of these conditions.

JURISDICTION

Except as described otherwise, all materials in the Al Mana Restaurants & Food L.L.C Website are made available only to provide information about Al Mana Restaurants & Food L.L.C. Al Mana Restaurants & Food L.L.C controls and operates this Website from its regional office in state of Qatar and makes no representation that these materials are appropriate or available for use in other locations. If you use this Website from other locations you are responsible for compliance with applicable local laws.

DISCLAIMER

Al Mana Restaurants & Food L.L.C shall try reasonably to ensure that the material provided on this Website is correct and we do not extend any promise or guarantee for its correctness. The material in this Website could include technical inaccuracies or typographical errors. Al Mana Restaurants & FoodL.L.C may make changes or improvements at any time. THE MATERIAL IN THIS WEBSITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. Al Mana Restaurants & Food L.L.C DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Al Mana Restaurants & Food L.L.C DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIAL WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Al Mana Restaurants & Food L.L.C DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE MATERIAL IN THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT Al Mana Restaurants & Food L.L.C) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND/OR ITS CONTENTS SHALL BE TO DISCONTINUE AND CEASE ALL OF YOUR USE OF THE WEBSITE.

EXEMPT

You hereby expressly acknowledge that you will not hold Al Mana Restaurants & Food L.L.C liable for any loss or damage caused due to loss of information while undertaking any transaction through our Website. You agree to defend, indemnify, and hold harmless Al Mana Restaurants & Food L.L.C, its officers, directors, employees, and agents, from and against any claims, actions, or demands, including, but not limited to, reasonable legal and accounting fees, alleging or resulting from (i) your use of and access to the Website; (ii) your violation of any term of these Terms and Conditions including web order terms; and (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; and (iv) any claim that one of your Submissions caused damage to a third party.

FORCE MAJEURE

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Terms and Conditions or Web Order Terms that is caused by Force Majeure circumstances and events outside our reasonable control. Such events include (without limitation) the following:

1.      Strikes, protests, lock-outs or other industrial action;

2.      Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

3.      Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

4.      Impossibility of the use of shipping, aircraft, motor transport or other means of public or private transport;

5.      Impossibility of the use of public or private telecommunications networks; and

6.      The acts, decrees, legislation, regulations or restrictions of any government.

USER LEGAL STATUS

The Website is intended for adult users who have legal capacity to enter into contracts under the applicable laws of state of Qatar Any user who is under the legal capacity age must take their legal parents acceptance to the Terms and Conditions. Minors who are below the legal capacity age are advised to exit from this Website or use it in acceptance with their legal parents. If you are a minor and using this Website by visiting or placing orders, it is deemed that you and your legal parents have accepted the Terms and Conditions. If you are a minor in all circumstances, you and/or your legal parents shall be responsible for use of the Website. As the minors are advised not to use this Website without their legal parent’s acceptance of the Terms and Conditions, Al Mana Restaurants & Food L.L.C shall not take any responsibility of use of the Website by minors.

TERMINATION

Al Mana Restaurants & Food L.L.C or you may terminate this agreement at any time. You may terminate this agreement by destroying: (a) all materials obtained from all Al Mana Restaurants & Food L.L.C sites, and (b) all related documentation and all copies and installations (together the "Materials").You may terminate this agreement by deregistering from the McDelivery™ Site. Al Mana Restaurants & Food L.L.C may terminate this agreement immediately without notice if it finds, in its sole judgment, that you have breached any term or condition of this agreement. Upon termination, you must destroy all Materials. Al Mana Restaurants & Food L.L.C reserves its sole right to restrict your right of use and/or link to any website provided on the Website.

MISCELLANEOUS

These Terms and Conditions will be governed and be interpreted pursuant to the laws of state of Qatar, notwithstanding any principles of conflicts of law. If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Possible evidence of use of this Website for illegal purposes will be provided to law enforcement authorities. Any dispute relating to the Terms and Conditions and use of the Website shall be referred to an independent arbitrator appointed in line with the applicable laws of state of Qatar and the relevant Qatarian Arbitration Law and any superseding law shall be applicable to the arbitration procedure. The arbitration shall be conducted at Doha, Qatar and shall be in Arabic language. The arbitrator’s decision shall be binding and final provided always that the limit of the liability will be as provided in the Terms and Conditions Al Mana Restaurants & Food L.L.C shall also have the right to exercise its rights before any competent court outside the Kingdom of state of Qatar. Al Mana Restaurants & Food L.L.C shall have the absolute unilateral right to revise these Terms and Conditions, without any prior notice, at any time by updating this posting Al Mana Restaurants & Food L.L.C products and services are available in many parts of the world. However, the Al Mana Restaurants & Food L.L.C Website may describe products and services that are not available worldwide. For your sole convenience and information, this Website may be linked to other sites which are not maintained by Al Mana Restaurants & Food L.L.C and Al Mana Restaurants & Food L.L.C shall not be responsible for the content of those linked sites. The inclusion of any link to such sites does not imply endorsement by Al Mana Restaurants & Food L.L.C of the sites. We shall have the right to change, withdraw or add any links provided in the Website. All rights not expressly granted in the Terms and Conditions are reserved by Al Mana Restaurants & Food L.L.C. This is the entire agreement between the parties relating to the use of this Website.

PRIVACY POLICY

Thank you for visiting us online at www.McDelivery.qa At Al Mana Restaurants & Food L.L.C, we strive to do everything we can to respect the trust customers have in our brand and our commitment to your privacy is no exception.

Thanks again for visiting our web-site and for placing your trust in Al Mana Restaurants & FoodL.L.C.

Al Mana Restaurants & Food L.L.C Internet Privacy Policy

Al Mana Restaurants& Food L.L.C is pleased to provide information to all of its customers about its online privacy policy. Please be assured that Al Mana Restaurants & Food L.L.C uses its best efforts to protect the privacy of visitors to this web site.

Types of Information We Collect and How It Is Used

Al Mana Restaurants & Food L.L.C only gathers personal information, such as, first and last names, addresses and email addresses, when voluntarily submitted by you. For example, personal information may be collected from you in order to get your feedback on our web sites and our products or to enter you in one of our contests or sweepstakes.

Sharing of Personal Information

Al Mana Restaurants & Food L.L.C may share personal information within the Al Mana Restaurants & Food L.L.C Family or the wider McDonald's Family. The Al Mana Restaurants & Food L.L.C Family includes Al Mana Restaurants & Food L.L.C, our subsidiaries and our affiliates. The McDonald’s Family includes McDonald’s Corporation and its subsidiaries and affiliates. Of course, any use of this information by the Al Mana Restaurants & Food L.L.C Family or the McDonald’s Family will comply with this policy. Occasionally, with your permission, we will send marketing information to you, such as discount coupons, information about new product offerings, etc. If you do not elect to receive such materials, we will not send them to you.

Companies may be engaged by Al Mana Restaurants & Food L.L.C to perform a variety of functions, such as, fulfilling orders, assisting with promotions, providing technical services for our web sites, etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose.

Al Mana Restaurants & Food L.L.C does not sell, transfer or disclose personal information to third parties outside the Al Mana Restaurants & Food L.L.C Family or the McDonald’s Family. However, with your permission, we may, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials from Al Mana Restaurants & Food L.L.C business partners. If you elect to receive such materials, Al Mana Restaurants & Food L.L.C will not share your personal information with such partners but rather will send a mailing or email on behalf of the partners.

Al Mana Restaurants & Food L.L.C reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Our Privacy Policy Regarding Children

Al Mana Restaurants & Food L.L.C is very sensitive to privacy issues. We are proud of our longtime commitment to our customers. We are especially careful in any communications with one of our most treasured customers - children.

On our web sites, we offer many features, like games and coloring books, which do not require a child to provide any personal information. We collect only limited personal information from children 12 and under (like their email addresses) to respond to their online requests. For example, we may collect a child's email address in order to send the child a screen saver, but we promptly delete the email address from our system. Or, we may collect a child's email address in order to enter the child in a sweepstakes. We may also ask a child to provide an email address of a parent so we can notify the parent or seek consent. We will not collect more detailed information from a child 12 and younger, such as a postal address or a telephone number, without the consent of a parent or guardian. Al Mana Restaurants & Food L.L.C will not condition a child's participation in any online activity on the child's disclosure of more personal information than is reasonably necessary to participate in that activity.

Personal information collected from children is used solely by Al Mana Restaurants & Food L.L.C or other entities that provide technical, fulfillment or other services to Al Mana Restaurants & FoodL.L.C. For example, such entities may provide services, such as, improving our web sites, fulfilling requests or administering sweepstakes. This personal information is not sold or transferred to third parties.

We urge parents to regularly monitor and supervise their children's on-line activities.

Cookies

Cookies are text files placed in your computer's browser to store your preferences. Cookies do not contain personally identifiable information; however, once you choose to furnish a site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site and Internet usage and to improve or customize the content, offerings or advertisements on our sites. For example, we may use cookies to personalize your experience at our sites (e.g., to recognize you by name when you return to a site), save your password in password-protected areas, and enable you to do shopping on our sites. We also may use cookies to help us offer you products, programs, or services that may be of interest to you and to deliver relevant advertising.

You can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered at Website. Please consult the "Help" section of your browser for more information.

Links to Other Sites

We may offer links to sites that are not operated by Al Mana Restaurants & Food L.L.C. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.

Changes to our Privacy Policy

This privacy policy is effective as of 1/05/2014. From time to time, it may be necessary for Al Mana Restaurants & Food L.L.C to change this privacy policy. If we change our policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our privacy policy.

 

McDonald’s GCC-COOP

McDonald’s™ OSN WAVO Promotion 2017

  TERMS AND CONDITIONS ("RULES")


1.      PARTICIPATING COUNTRIES


The McDonald’s OSN WAVO promotion 2017 (the “Promotion”) will be conducted on all McDonald’s purchase channels (in-store, website, telephone and mobile app, if applicable) managed by McDonald’s GCC COOP (the “Promoter” or “McDonald’s”) from the following participating countries: Oman, Saudi Arabia, Kuwait, Bahrain, the United Arab Emirates and Qatar (the “Territories”). Any reference within these Rules to the ‘Territories’ or ‘participating countries’ refers only to these six (6) countries.

 

1.      PARTICIPANTS

To participate in the Promotion, you must:

a)   be a resident of one of the Territories with a valid government issued identity card / residence visa or a passport issued in one of the Territories; and

b)   make a Qualifying Purchase;

c)    not be an existing subscriber to OSN’s WAVO service or have previously registered for the WAVO service within the past 12 (twelve) months.

 

(a “Participant”)

 

Participants acknowledge that their use of the WAVO shall at all times be subject to their acceptance of and compliance with WAVO’s terms and conditions (“WAVO Ts&Cs”).

 

Any inability to furnish a copy of the relevant document to satisfy condition (a) above may disqualify an otherwise valid Participant from redeeming his or her Prize.

 

The following are not eligible to participate: (i) any persons who, on or after

1 January 2017, were or are directors, officers or employees of McDonald’s Middle East Development Company (“MMEDC”), McDonald’s GCC Co-Op Inc. or any company responsible for redemption of prizes for the Promotion and their respective parent companies, franchisees, subsidiaries, affiliated companies or service agencies, and those companies retained in any way by McDonald’s for the administration of the Promotion, (ii) any company that buys and/or delivers McDonald’s products on behalf of McDonald’s customers, (iii) any other persons involved in the development, production, or distribution of materials for this Promotion, (iv) persons who are immediate family members (defined as spouse or biological or adoptive or step – mother, father, sister, brother, daughter, son or dependant) of, or reside in the same household as, any person in any of the preceding categories, or otherwise restricted as required by law, (v) any person acting on behalf of a syndicate or collection of persons acting in concert, and (vi) any person entering via an agent or using the services of an organisation which is an entity carrying on the business of entering (or advising on entering) prize promotions.

 

2.      PARTICIPATION LIMITATIONS

To participate in the Promotion, you must be an adult of majority age, and be legally able to give consent (in each case based on applicable laws of your jurisdiction), on or before the date you attempt to redeem a Prize. If you are under the age of majority, or are otherwise required to obtain permission of your legal guardian in your jurisdiction, your parent or legal guardian must give their consent for you to participate and you may obtain a Voucher as outlined in condition 5. However, redemption of a Prize is strictly limited to Participants who are the age of majority or over in their jurisdiction and the restrictions set out in these Rules or the WAVO Ts&Cs.

 

 

3.      PROMOTIONAL PERIOD

Entries for the Promotion can be submitted starting at 00:01am (+3 GMT) on

9 December 2017 and ending at 11:59pm (+3 GMT) on 7 January 2018. (the “Promotion Period”). These dates are subject to the availability of the promotional vouchers (the “Vouchers”) while stocks last and subject to any laws or written directions from the relevant authorities. The deadline for Prize claims (as set out within these Rules) may consequently be unilaterally amended by the Promoter accordingly.

 

4.      HOW TO ENTER

While stocks last during the Promotion Period in each participating country, make any purchase of a McDonald’s™ Large Value Meal™ through any channel of purchase (a “Qualifying Purchase”) and you will automatically receive a Voucher.  Each Voucher will have a unique code (“Code”) that can be revealed by scratching the Voucher.  Subject to these Rules and the WAVO Ts&Cs, a Voucher will afford the Participant 60 (sixty) days access to the WAVO Content (defined below). 

 

5.      PRIZE DETAILS AND CONDITIONS

 

Vouchers – offering complementary access to WAVO Content* for a period of 60 (sixty)  days x 6,000,000 (the “Prizes”, each individual Voucher being a “Prize”)

 

* WAVO Content means access to a selection of OSN owned or licensed on-demand content through the OSN online service currently known as “WAVO”.

 

Vouchers are distributed across the participating countries as set out below:

 

Participating Country

Quantity of Vouchers

Bahrain

215,000

Kuwait

485,000

Oman

235,000

Qatar

385,000

United Arab Emirates

1,625,000

Saudi Arabia (Riyadh)

1,990,000

Saudi Arabia (Jeddah)

1,065,000

The Territories in Total

6,000,000

 

◾ Each Voucher contains a Code. The Code is valid for the duration of the Promotional Period and for 15 (fifteen) days thereafter (the “Redemption Period”). The expiry date of the Redemption Period is 11:59pm (+3 GMT) on 21 January 2018.  After expiry of the Redemption Period, all Codes on Vouchers will be null and void.

 

◾ Upon successful registration of the Code and customer details on the OSN WAVO platform (including acceptance of the WAVO Ts&Cs), a customer is granted access to the WAVO Content for a period of 60 (sixty) days (the “Access Period”).

 

◾ The Access Period will start when the Code is registered on the first device and the Access Period will not restart with each new device (up to five devices) used by a Participant to access the WAVO Content in accordance with his or her registration on the WAVO platform.

 

◾  Participants must have the bill payer's consent to use Internet or mobile Internet to claim the Prize. Data charges will remain your responsibility and will vary depending on the Internet service provider, usage plan or mobile carrier used (as applicable). You will need to refer to the terms of the contracts with your mobile carrier, usage plan or Internet service provider (as applicable) for costs. The charges for all data services will appear on your next mobile phone bill and/or Internet bill (as applicable). All general queries relating to carrier rates or mobile or Internet bills should be directed to your mobile phone carrier or Internet service provider (as applicable).

 

◾  Participants consent to receive promotional materials via all communication channels from Gulf DTH FZ LLC (trading as ‘OSN’ or ‘WAVO’) (the “Prize Partner”).

 

◾  Each Prize is exclusive to the Participantand is non-negotiable and non-exchangeable.

 

6.      HOW TO CLAIM

Before claiming any Prize, please pay attention to the appropriate section(s) below.

 

◾  If you do not qualify as a Participant under clause 2 of these Rules you shall not be able to redeem the Prize.

 

◾  While stocks last in each participating countries, you will automatically obtain a promotional Voucher with any Qualifying Purchases.  Each Participant may only redeem one Voucher in the Redemption Period regardless of the number of Qualifying Purchases made.

 

◾  If you are not an existing WAVO customer, you may visit the registration page at mcwavo.com and follow the required registration steps to register your details (including, but not limited to, name, email, contact number) and enter the Voucher Code on the applicable WAVO registration page, where you shall be required to register for WAVO and accept the WAVO Ts&Cs.

 

◾  Subject to these Rules, once registration is completed, you can then access the WAVO Content for the Access Period.  Any content offered via the WAVO service may only be accessed or consumed in accordance with the WAVO Ts&Cs. This Promotion does not entitle a Participant to access any OSN programming via any satellite or cable service and extends only to such content made available via the WAVO service, which may be accessed by internet or mobile only..

 

◾  The expiry date of the Redemption Period is 21 January 2018.

 

7.      RESPONSIBILITY

To the fullest extent permitted by applicable law (but not otherwise) the Promoter, Prize Partner, its agents, subcontractors, or any third parties shall not be liable for:(i) the accuracy or otherwise of the Prize description or illustration, (ii) the non-availability, loss, interception or interference with, late receipt or damage of or to any prize claim, prize or notification or other communication, (iii) (other than those warranties or conditions implied by statute and which cannot be excluded by the Promoter) any representation, warranty, condition or guarantee in respect of a prize, or (iv) any taxes, fees, charges or other costs which Participants may be required to pay at any time in connection with a prize, (save to the extent that the Promoter has expressly and specifically accepted responsibility in these Rules for the same), or (v) all costs, injuries, losses or damages of any kind, due in whole or in part, directly or indirectly, to a person’s participation in the Promotion, or arising out of a person’s participation in any Promotion related activity, or their receipt, use or misuse of any prize that may be awarded to them.

 

All Prizes remain the property of the Promoter, pending redemption by Participants and the Promoter reserves the right to dispose of any unclaimed prizes as they deem appropriate or as required by law.

 

For any prize which must be claimed by the winner’s parent / legal guardian, the Promoter will not be obliged to award it to anyone other than that parent/legal guardian, if the winner is less than the age of majority in their respective country. The Promoter may also withhold that award should the Promoter determine in its sole discretion that a dispute may have arisen as between the winner and the parent / legal guardian in relation to the Prize. The Promoter is not liable or responsible to verify the identity of the parent or legal guardian.

 

The submission of prize claims is the sole responsibility of the Participant. Any tax liability or life, health, travel, accident or other insurance (unless stated) associated with any prize is payable by the Participant and is their sole responsibility.

 

8.      THE PROMOTER’S RIGHTS

To the extent permitted by law, the Promoter reserves the right and at any time at its absolute discretion and without giving any reason or notice, to vary, modify, or amend the terms of these Rules in such manner as the Promoter thinks fit. Any changes will be communicated on the website www.mcdonalds.com and all participants in the Promotion shall be deemed to have accepted such amended or modified terms by their ongoing participation in the Promotion.

 

In the event of any discrepancy between any printed Rules, short guides, declarations, or between the English and Arabic versions, the English Rules as communicated on the website will prevail.

 

To the extent permitted by law, the Promoter may (i) extend any time limit or waive any of these Rules where a person might otherwise have been disqualified (without obliging the Promoter to relax these Rules on any further occasion for that entrant or at all for any other person), (ii) terminate or suspend the Promotion at any time due to supervening circumstances beyond the Promoter’s control, or (ii) substitute the Prize deemed to be an appropriate replacement and of equal or greater value in the place of any Prizes (or any part of the Prize). The Promoter’s decision in the exercise or interpretation of any of its rights or discretions in connection with these Rules shall be final and binding.

 

All prizes (including redemption and usage) are subject to additional restrictions and other terms and conditions as may be imposed by the Prize Partner, which may also be subject to change by the Prize Partner from time to time. Nothing in these Rules shall exclude or limit any liability which cannot be excluded or limited by applicable law.

 

9.      FORCE MAJEURE

In the event the Promoter or Prize Partner is prevented from continuing with the Promotion as contemplated herein by any event beyond its control, including but not limited to accidental damage, fire, flood, natural or manmade or public health epidemic, earthquake, explosion, labour dispute or strike, act of public enemy, or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any provincial or local government law, or regulation, order of any court or jurisdiction, or other cause not reasonably within Promoter’s control (each a “Force Majeure” event or occurrence),then subject to any government approval which may be required, the Promoter shall have the right to modify, suspend, extend or terminate the Promotion.

 

10.   PRIVACY POLICY

In administering this Promotion, the Promoter may collect personal information from you and, unless it has first obtained your consent, the Promoter (i) will not collect more of your personal information than it needs for the purpose of administering and analysing this Promotion and carrying out publicity as stated in these Rules, (ii) will only use your personal information for that purpose which may include transferring your personal information to its associates, and (iii) will only transfer your personal information outside the Territories for the purpose of verifying your prize claim, all in accordance with applicable local laws. Selected partners of the Promoter including the Prize Partner (whether in addition to or in place of your providing personal data to the Promoter) may require you to provide personal data in connection with claiming/redeeming prizes and/or accessing WAVO Content and you should satisfy yourself with the privacy policies of such partners, including the Prize Partner, as the Promoter does not accept any responsibility for them. In particular, you consent to sharing your personal information as set out in section 5 and 6 of these Rules.

 

11.   PUBLICITY RELEASE

Subject to obtaining your prior approval and subject to compliance with all relevant laws in relation to the protection of personal information, you agree that MMEDC, McDonald’s, their respective parent companies, subsidiaries, affiliates, franchisees and agencies, and any of their successors, assigns, promotional partner licensees (including the Prize Partner) (collectively “Relevant Parties”, and each a “Relevant Party”) may use your name, voice, performance, artwork and likeness and any statements made by or attributed to you relating to McDonald’s or the Promotion in any and all media, and you release each Relevant Party from any liability arising from such use, including, without limitation, claims for invasion of privacy, infringement of your right of publicity, and defamation. The Promoter and each Relevant Party reserves the rights to publish Participant’s names and country of residence.

 

12.   GENERAL

The Promoter provides no warranties or representations as to the nature of, or availability of, the WAVO Content in the Access Period.

 

All instructions, rules and conditions on any advertising or promotional materials relating to this Promotion form part of these Rules although, in the event of conflict, these provisions shall prevail over all such other instructions, rules and conditions. Expressions which have been defined above shall have the same meanings when used in such other instructions, rules and conditions wherever the context admits.

 

No claim under or participation in this Promotion is valid in combination with any other offer or promotion, save to the extent expressly stated herein.

 

In administering this Promotion, the Promoter or Prize Partner may carry out a background check (in addition to the information given by Participants) as they consider necessary or desirable for the purposes of verifying any claim and a Participant’s compliance with these Rules and any prize may be withheld unless and until the Promoter is satisfied with the verification. Should the Promoter or Prize Partner determine based on the evidence in its possession at any given time that a Participant is in breach of these Rules, then the Promoter or Prize Partner may deem (in its sole discretion) that such Participant is ineligible to take part in this Promotion and every other promotion or offer of the Promoter and every entry, claim and request by that Participant then in process shall be disregarded and have no force or effect.

 

By participating in the Promotion, including (without limitation) the placement of an order via any McDelivery™ services or channels, participants and/or their parents/legal guardians agree to abide by and be bound by these Rules and the decisions made by McDonald’s for the Promotion and the terms of the following licence:

 

You understand and accept that (i) the Promoter or Prize Partner retains ownership or control of the trademarks and other intellectual property in and over the Vouchers and all Promotion advertising at all times (“the “Property”), (ii) the Promoter grants you a licence or as applicable, sub-license, to use the Property solely for the purposes of the proper participation in the Promotion in accordance with the Rules, (iii) none of the following shall be considered proper participation in the Promotion, namely; any sale, offer to sell, any use for any purpose whatsoever of any Promotion advertising or any feature taken from it or anything which is a breach by you of these Rules, (iv) any use of the Property for a purpose not stated to be permitted or any failure otherwise to observe any provision of this licence shall result in automatic termination of the licence without requirement as to notice and amount to an irremediable infringement of the Promoter’s intellectual property (or, as applicable, that of its licensor) entitling the Promoter (or, as applicable, its Prize Partner) to all rights and remedies available by law, and (v) following termination or expiry of this licence you will return all Voucherswithout attempting to redeem the same and shall cease to use the Property for any purpose whatsoever.

 

By participating in the Promotion and/or redeeming any prizes, participants and/or their parents/ legal guardians release and agree to hold, subject to the maximum extent permitted under law, each Relevant Party and McDonald’s agents for administering the Promotion harmless from and against any and all costs, injuries, losses or damages of any kind, due in whole or in part, directly or indirectly, to their participation in the Promotion, or arising out of their participation in any Promotion-related activity, or their receipt, use or misuse of any prize that may be awarded to them.

 

You acknowledge that these Rules form a contract between you and McDonald’s in relation to participation in the Promotion. Any dispute arising out of or in connection with these Rules, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre and you hereby consent to the jurisdiction of that Court. This contract shall be governed by, construed and shall be deemed to have been formed and performed in the United Arab Emirates. The rights conferred by these Rules (insofar as they are relevant) are for the benefit of the Relevant Parties and McDonald’s agents for administering the Promotion. Each of the aforesaid entities shall have the right to assert and enforce those provisions relevant to itself directly against the participants of the Promotion and/or their parents/legal guardians on its own behalf. All age limits shall be deemed to be actual age as at the time when a claim is made for the relevant prize offered in the Promotion, unless expressly stated otherwise in these Rules.

 

Nothing in these Rules shall affect your statutory rights. The Promoter may (in its sole discretion) decline to enter into any correspondence save as otherwise stated in these Rules.

 

All McDonald’s references marked with a ™ or ® are trademarks of McDonald’s Corporation and its affiliates.

 

The obligations of the promoter of this promotion are deemed fulfilled in full at the time that the Prize is redeemed or at such point as the Promoter or Prize Partner terminates the Promotion in accordance with these Rules.

 

A copy of these Rules can be found from the website www.mcdonalds.com and is also available at no cost by downloading and printing until 21 January 2018.

 

© 2017 McDonald’s Corporation and Affiliates.

All other trademarks belong to their respective owners. All rights reserved.

 

Promoter: McDonald’s GCC Co-Op Inc., Unit 305, Aspect Tower D, UAE Business Bay Executives Tower, Dubai, UAE, P.O Box 29713

 

Please do not make prize claims or send other promotion-communications referred to in these Rules, unless otherwise stated, to the Promoters’ address.