When you submit a feedback/question or complaint, we process your personal data to handle them and reply to you. We also process you personal data when we send compensation vouchers to you.
Data controller
If you are in Sweden: Food Folk Sverige AB (address: Klarabergsviadukten 63, 111 64, Stockholm, Sverige)
If you are in Denmark: Food Folk Danmark ApS (address: Falkoner Allé 20, 2000 Frederiksberg, Danmark, CVR-nummer: 24214087)
If you are in Norway: Food Folk Norge AS (address: Pløens gate 2, NO-0181, Oslo, Norge)
If you are in Finland: Food Folk Suomi Oy (address: Paciuksenkatu 29, 00270 Helsinki)
Categories of personal data
Name, Purchase/Transaction data, Communication content, Contact details
Legal basis
Legitimate interest (to handle feedbacks/questions and offer compensations)
Frow where do we collect personal data
- Name, Purchase/Transaction data, Communication content, Contact details are collected directly from you;
- Purchase/Transaction data, Communication content is also received from customer experience solution providers;
- Purchase/Transaction data is also generated automatically.
We transfer your data to the following categories of recipients
Companies of the Food Folk Group, McDonald's global company, providers of CRM tools, customer experience solutions providers, food control solutions providers.
Third country transfers
We transfer your personal data to the United States of America, United Kingdom and New Zealand to our data processors and sub-processors to ensure the designated purpose is fulfiled. When we transfer your personal data to a country outside the EU/EEA, we use either standard contractual clauses or decisions on an adequate level of protection as a transfer mechanism. You can find countries with decisions on adequate level of protection here and the standard contract clauses issued by the European Commission can be found here.
Information about a statutory or contractual requirement to provide personal data
N/A
