The success of the McDonald’s system lies in our trusted relationships with suppliers. We expect all suppliers, regardless of the cultural, social and economic context, to meet our expectations of fundamental rights for all people as established by the United Nations Declaration of Human Rights.
In order to provide goods and services to the McDonald’s system, suppliers must meet our high standards, and direct suppliers are required to commit to upholding the standards contained in our Code. We expect, and provide guidance to assist, our suppliers to meet the standards for human rights, workplace environment, business integrity and environmental management contained in the Code. We also expect suppliers to implement their own management systems in these areas.
We expect that suppliers treat their employees with fairness, respect and dignity, and follow practices that protect the health and safety of people working in their facilities, in compliance with national and local laws. We also require our suppliers to hold their own suppliers to the same standards as outlined in our Code, and to create internal mechanisms and programmes for handling reports of workplace grievances, including anonymous reporting.
Our Supplier Workplace Accountability programme
McDonald’s has a comprehensive Supplier Workplace Accountability (SWA) programme, which supports compliance with the standards and expectations outlined in our Code. The SWA programme aims to help suppliers understand our expectations, verify compliance and work toward continuous improvement.
The programme provides our people and suppliers with training to understand human rights issues and our SWA programme requirements. Built on a model of continuous improvement and education, SWA includes an online training platform where suppliers can access tools and resources that provide guidance on human rights issues.
Read our statement on Modern Slavery.
Find out more on our Global website.