2 Mobile Phone Images with McDonald's Meal

Introducing MyMcDonald’s Rewards!

We are excited to be trialling our new Rewards program MyMcDonald’s Rewards in a number of selected restaurants. You can now earn points with every order and redeem them for rewards! Download the MyMcDonald’s app to get started.

Find selected restaurants, learn how to start earning rewards and if you've still have any questions, try our helpful rewards FAQ's.

Get Started on MyMcDonald’s Rewards! 

 

Step 1 - Image of a phone screen showing the Apple App Store and Google Play icons.
Step 1 - Image of a phone screen showing the Apple App Store and Google Play icons.

Step 1 – Download the MyMcDonald’s App

Download the MyMcDonald’s app from the App Store or Google Play Store to get started.

Then all you need to do is sign-up and opt-in to MyMcDonald’s Rewards! **

 

 

Step 2 - Image of a phone screen showing a one-time-code.
Step 2 - Image of a phone screen showing a one-time-code.

Step 2 –  Order & Earn

Order on the app and you’ll earn points automatically. £1 = 100 points

If you’re ordering via Kiosk, Front-counter or Drive-thru, you need to generate a unique code, located in the ‘code’ section of your app and give this before you order.

 

Step 3 - Image of a phone screen showing products that can be chosen.
Step 3 - Image of a phone screen showing products that can be chosen.

Step 3 – Redeem & Enjoy

Once you reach 1,500 points you can redeem your first reward.

Redeem on the app or choose your reward on the app and select ‘add to code’.

Give your code when you order at Drive-Thru, Front Counter or Kiosk to redeem your reward!

Step 1 - Image of a phone screen showing the Apple App Store and Google Play icons.
Step 1 - Image of a phone screen showing the Apple App Store and Google Play icons.

Step 1 – Download the MyMcDonald’s App

Download the MyMcDonald’s app from the App Store or Google Play Store to get started.

Then all you need to do is sign-up and opt-in to MyMcDonald’s Rewards! **

 

 

Step 2 - Image of a phone screen showing a one-time-code.
Step 2 - Image of a phone screen showing a one-time-code.

Step 2 –  Order & Earn

Order on the app and you’ll earn points automatically. £1 = 100 points

If you’re ordering via Kiosk, Front-counter or Drive-thru, you need to generate a unique code, located in the ‘code’ section of your app and give this before you order.

 

Step 3 - Image of a phone screen showing products that can be chosen.
Step 3 - Image of a phone screen showing products that can be chosen.

Step 3 – Redeem & Enjoy

Once you reach 1,500 points you can redeem your first reward.

Redeem on the app or choose your reward on the app and select ‘add to code’.

Give your code when you order at Drive-Thru, Front Counter or Kiosk to redeem your reward!

More points unlock more choice

CiN - Pudsey Children in Need bear in a gradient circle.
CiN - Pudsey Children in Need bear in a gradient circle.

Feel like sharing the love?

Earn points and you could donate them to charity! *

Extra points - Chicken salad in a gradient circle with McDonald’s coins.
Extra points - Chicken salad in a gradient circle with McDonald’s coins.

Earn extra points on selected menu items!

Make the most of MyMcDonald’s Rewards.

CiN - Pudsey Children in Need bear in a gradient circle.
CiN - Pudsey Children in Need bear in a gradient circle.

Feel like sharing the love?

Earn points and you could donate them to charity! *

Extra points - Chicken salad in a gradient circle with McDonald’s coins.
Extra points - Chicken salad in a gradient circle with McDonald’s coins.

Earn extra points on selected menu items!

Make the most of MyMcDonald’s Rewards.

McCafe - McCafe token ticket next to a phone screen showing the rewards products.
McCafe - McCafe token ticket next to a phone screen showing the rewards products.

McCafe Rewards are now MyMcDonald’s Rewards!

McCafe stamps are moving to MyMcDonald’s Rewards. Now you can earn points on every purchase, not just on McCafe!

Don’t worry you’ll still keep any unredeemed free McCafe drinks in your Offers & Rewards section of the app and we will convert any existing stamps to 300 MyMcDonald’s Rewards points when you opt-in to MyMcDonald’s Rewards!

McCafe - McCafe token ticket next to a phone screen showing the rewards products.
McCafe - McCafe token ticket next to a phone screen showing the rewards products.

McCafe Rewards are now MyMcDonald’s Rewards!

McCafe stamps are moving to MyMcDonald’s Rewards. Now you can earn points on every purchase, not just on McCafe!

Don’t worry you’ll still keep any unredeemed free McCafe drinks in your Offers & Rewards section of the app and we will convert any existing stamps to 300 MyMcDonald’s Rewards points when you opt-in to MyMcDonald’s Rewards!

Apple® and the Apple logo® are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

* © BBC 2007 Reg. charity England & Wales no. 802052 and Scotland no. SC039557. BBC Children in Need, Pudsey Bear and Blush are trademarks of the BBC and are used under licence. Our current partner charity is BBC Children in Need Reg. charity England & Wales no. 802052 and Scotland no. SC039557, but we may change or add other partner charities in the future. If you choose to donate, you will be informed of identity of our current partner charity and given the opportunity to choose your preferred charity if there is more than one.

** 18+. MyMcDonald's Rewards account must be identified at the time of placing an order. [During the trial phase, points can only be earnt and redeemed in parts of North West England]. Selected restaurants only. Any spend on bag tax, delivery fee and tips for drivers or riders, charitable donations, loading money on a gift card and purchase of gift certificates/vouchers will not earn points. Each point is valid for 12 months from the end of the month in which it was earnt. Points not awarded for McDelivery® orders made via third party delivery services. McCafé® digital loyalty scheme is not available to MyMcDonald's Rewards members. Rewards subject to availability. See MyMcDonald's Rewards Terms and Conditions for full terms. 

*** Valid only at selected restaurants. Points required for reward will be deducted from your MyMcDonald’s Rewards account on selection of reward. Reward must be used on or before 31/12/2022. If Reward is not used valid points will be reinstated within 24 hours. Cannot be used to contribute towards payment for an Extra Value Meal. No cash or other alternative available. Serving times apply. Subject to availability and selected restaurants' opening hours. Rewards may be changed at any time. McDonald's decision as to whether a customer has redeemed the reward is final.  18+. MyMcDonald’s Rewards terms apply (follow link)

© 2022 McDonald’s

MyMcDonald’s Rewards is McDonald’s UK customer loyalty scheme, based on the MyMcDonald’s app. With MyMcDonald’s Rewards you can earn points on every order at participating restaurants and use your points to redeem selected products across our menu. And, if you don’t fancy one of our food or drink products, you can even donate your rewards points to one of our partner charities!  

Learn more about the program and what restaurants are currently participating on the MyMcDonald’s Rewards page and download the MyMcDonald’s App.

In order to join MyMcDonald’s Rewards download and sign into the MyMcDonald’s app on the App Store or Google Play Store. If you are logged into the app near a restaurant participating in MyMcDonald’s Rewards, you will be offered the option to opt-in to MyMcDonald’s Rewards.

Once you have accepted our MyMcDonald's Rewards terms and conditions you are ready to earn points and redeem rewards.

 

Download and sign into the MyMcDonald’s app and make sure you have opted into MyMcDonald’s Rewards.

Earning points is easy, you will earn points on all menu items you buy using the MyMcDonald's app at participating restaurants across Kiosk, Drive-Thru, McDelivery® via the MyMcDonald's app and Front Counter. You can earn one point for every penny you spend across our menu items. The more points you have the better the Rewards! Rewards begin to be unlocked once you have earnt 1500 points.

Learn more on the MyMcDonald’s Rewards page and download the MyMcDonald’s App on the App Store and Google Play Store

 

Simply open the MyMcDonald’s app, access your one-time-code in the ‘code’ section of your app and give your one-time code at Kiosk, Drive-thru or Front Counter in a participating restaurant before completing your order! Don’t worry if you don’t see your points straight away - it can take up to 30 minutes for them to show up after you place your order. Learn more here!

 

For every Pound you spend on eligible products at a participating restaurant, you will receive 100 points. You can start redeeming your MyMcDonald's Rewards when you have 1500 points. Points add up fast and you can earn even more if you look out for bonus offers to boost your balance. To see what you can redeem for your points, take a look at our tiers. 

 

Once you reach 1,500 points you can redeem your first reward!

1500 Points

At 1500 points, you can get small fries, side salad, regular McCafé®, mini McFlurry®, a hash brown or donate £1.50 to one of our partner charities. What will you redeem your points on?

2500 Points

For 2500 points, take your pick between a Vegetable Deluxe, Bacon Mayo Chicken, Cheesy Bacon Flatbread, medium Fries, Double Cheeseburger or donate £2.50 to one of our partner charities!

4000 Points

Or why not save up your points for a Big Mac®, Double Sausage & Egg McMuffin®, Large Crispy Chicken Salad, 6 Chicken McNuggets®, McChicken® Sandwich or donate £4.00 to one of our partner charities.

Visit the Rewards & Offers section on the MyMcDonald’s app to choose your reward.

 

 

You can redeem your reward at a participating restaurant at the Kiosk, Drive-Thru, Front-Counter, McDelivery® via the MyMcDonald's app or orders made on your MyMcDonald's app.

 

Earning points and redeeming rewards with MyMcDonald’s Rewards is easy. Simply go to the ‘Code’ section on the bottom right of your MyMcDonald’s app and enter this one-time code at the kiosk in a participating restaurant during your order, to earn points.

If you would like to redeem a reward, simply log into a digital kiosk in a participating restaurant using your MyMcDonald's app and select your reward from the Rewards Menu on the kiosk and complete your order. Alternatively, you can select your chosen reward on the MyMcDonald’s app and choose ‘Add to your code’, enter this code on the kiosk to redeem your reward.

 

Please ensure you are safely parked with your engine switched off before opening and using the MyMcDonald's app.

Earning points and redeeming rewards with MyMcDonald’s Rewards is easy. Simply go to the ‘Code’ section on the bottom right of your MyMcDonald’s app and tell our crew members this one-time code during your order at the Drive-thru at a participating restaurant, to earn points.

If you would like to redeem a reward, select your reward from the Rewards Menu in the MyMcDonald’s app and choose ‘Add to your code’ and tell our crew members this one-time code during your order at the Drive-thru at a participating restaurant. 

 

Earning points and redeeming rewards with MyMcDonald’s Rewards is easy. Simply go to the ‘Code’ section on the bottom right of your MyMcDonald’s app and tell our crew members this one-time code during your order at a participating restaurant, to earn points.

If you would like to redeem a reward, select your reward from the Rewards Menu in the MyMcDonald’s app,  choose ‘Add to your code’ and tell our crew members this one-time code before completing your order at a participating restaurant. 

 

You are automatically earning points when you place a mobile order at a participating restaurant, using your MyMcDonald’s app.

If you would like to redeem a reward, select your reward from the Rewards Menu in the Rewards & Offers section of the MyMcDonald's app and choose ‘Add to mobile order’ before placing your order at a participating restaurant.

 

You are automatically earning points when you place a McDelivery order at a participating restaurant, using your MyMcDonald’s app.  Although points cannot be earned on any spend on bag tax, delivery fees, tips for delivery drivers or riders, charitable donations, loading money on a gift card and purchase of gift certificates and gift vouchers.

If you would like to redeem a reward, select your reward from the Rewards Menu in the Rewards & Offers section of the MyMcDonald's app and choose ‘Add to McDelivery order’ before placing your order at a participating restaurant.

 

McCafé Rewards is now part of MyMcDonald's Rewards, which means you are now rewarded on every food and drink item you buy, not just on McCafé! When you join MyMcDonald’s Rewards, you can still redeem at a participating restaurant any existing digital McCafé Rewards voucher(s) that you have earned. You can find these under My Rewards in the Rewards and offers section.

 
On top of that, any McCafé Rewards loyalty stamps shown on your digital McCafé Rewards loyalty card at the time of opt-in to MyMcDonald's Rewards, will each be converted to 300 MyMcDonald's Rewards points.

And on top of that, you can earn double points on any McCafé drinks you order.

 

Yes! You will still earn 1 point for every penny you spend on menu items at a participating restaurant, even if you’re redeeming a reward in the same transaction. If you’re ordering via Kiosk, Front-Counter or Drive Thru at a participating restaurant, you need to let us know your 4-digit code, which can be found in the ‘code’ section of the MyMcDonald’s app!

Check here to understand how you can earn points and redeem rewards at the Kiosk, Drive-thru, front-counter, McDelivery® via the MyMcDonald's app or mobile orders made on your MyMcDonald's app.

 

Unfortunately, you need to use your code each time you place an order with us. But don’t worry, you can earn on your next order.

 

Of course, we’d be glad to help you. The first step is wait 2 hours, sometimes it takes a little time for MyMcDonald's Rewards points to appear in the app.
Make sure you have provided us with your one-time code when ordering via Drive-Thru, Kiosk or Counter at a participating restaurant. If you have not used your MyMcDonald’s app or your code during your order you unfortunately won’t be able to earn points this time. But don’t worry, you can earn on your next order.

 If after 2 hours you still don’t have points, here are the steps for you to contact us in the app:

  1. Select More
  2. Choose Careers, Contact & Legal
  3. Select Contact Us
  4. Enter your comments regarding your order, including your order number, subtotal, and if there’s any reason you think you might be missing points .

 

You can earn points on your spend on food & drink items ordered at participating restaurants using the MyMcDonald’s app or in our Drive Thru, Kiosk and Front Counters provided that you identify your MyMcDonald’s Rewards account before you complete your purchase. You currently can’t earn points on bag tax, delivery fees, tips for delivery drivers or riders, charitable donations, loading money on a gift card, purchase of gift certificates and gift vouchers or orders via third party delivery services (such as Just Eat, Uber Eats).

 

Unfortunately, you can’t earn points when ordering from third party delivery services. You can only earn points on your McDelivery if you order via the MyMcDonald’s app from a participating restaurant. 

 

Yes, you can earn points on McDelivery but only if you order via the MyMcDonald's app from a participating restaurant.

 

You can check your points balance on the top right of the Rewards & Offers section in your MyMcDonald’s app.

 

From time to time, McDonald’s will, at their own discretion, offer Bonus campaigns where you can earn extra points on specific items or orders.

 

Yes, it can change. From time to time, you will be able to redeem promotional McCafé drinks, which are available for a limited for time. Keep a look out at the rewards page of your MyMcDonald’s app.

 

Everything good has to come to an end. Your points will expire on the last day of the 12th month after you have earned them.

For example, if you earn points on the 1st of January 2022, you can redeem these points until the 30th of January 2023.

 

We’re sorry about your phone! Contact your service provider and once you have a new phone your MyMcDonald's Rewards should still be waiting for you when you log in to our app.

 

You can access MyMcDonald's Rewards Terms and Conditions by visiting the  MyMcDonald's Rewards Terms and Conditions Page.