FAQs- Snapchat+ Partnership 

What is the McDonald’s x Snapchat+ offer?

McDonald’s is partnering with Snapchat to offer eligible MyMcDonald’s Rewards members 1 month of Snapchat+  in exchange for 2,000 MyMcDonald’s Rewards points.

What do I get with this reward?

You’ll receive 1 month of Snapchat+ which is a premium subscription that unlocks exclusive features like custom app themes and chat colours as well as the ability to pin a best friend as your #1. 

 After the month, the subscription will automatically renew unless cancelled.

How many points do I need to redeem this offer?

You need 2,000 MyMcDonald’s Rewards points to claim the reward in the McDonald’s app.

When can I claim the Snapchat+ code?

28th April – 28th July in the McDonalds app. Once you redeem the reward in the app, you’ll receive a unique digital code.

When can I redeem my code on Snapchat?

Code redemption period on Snapchat- 28th April – 28th September 2026. You must redeem your code before it expires.

What is the final date I can redeem my code?

The final redemption date is 28th September, which is 90 days after the last day of the promotion.

How do I redeem my Snapchat+ code?

  1. Redeem the Snapchat+ reward in the MyMcDonald’s app using 2,000 points
  2. Receive your unique Snapchat+ code via confirmation screen and email
  3. Visit: https://accounts.snapchat.com/plus/promo-redeem
  4. Log in or create a Snapchat account
  5. Enter your code and follow the on‑screen steps

Who is eligible for this offer?

  • New Snapchat+ subscribers only
  • One code per user
  • A valid credit card is required to redeem the offer

Will I be charged after the first month?

Yes. After the month ends, Snapchat+ will automatically renew at the standard subscription price unless you cancel before the renewal date.

How do I cancel my Snapchat+ subscription?

You can cancel at any time through your Snapchat account settings before the end of the month to avoid being charged.

What happens if the codes run out?

If all available codes have been claimed, the reward will no longer be available in the McDonald’s app.

Can I use more than one code?

No. This offer is limited to one code per user.

What if I already have Snapchat+?

This offer is only available to new Snapchat+ subscribers. Existing or previous subscribers are not eligible.

I redeemed my points but didn’t receive my code. What should I do?

Check:

  • Your confirmation screen in the McDonald’s app
  • Your confirmation email (including spam/junk folders)

If you still can’t find your code, contact McDonald’s Customer Support through the app.

Do I need to redeem my code immediately after claiming it?

No. Once you’ve claimed your code in the McDonald’s app, you can redeem it on Snapchat at any time before the code expiry date, as long as it’s within the redemption window.

Where will I find my Snapchat+ code?

Your code will be displayed:

  • On the confirmation screen after redeeming in the McDonald’s app
  • In a confirmation email sent to the address linked to your McDonald’s account

Can I redeem my code on any device?

Yes. You can redeem your code on any compatible device by visiting the Snapchat redemption page and logging into your Snapchat account.

Do I need to have the Snapchat app installed to redeem the code?

You’ll need a Snapchat account to redeem the code. If you don’t already have the app, you can download it for free from your device’s app store.

Can I redeem this offer if I’ve had Snapchat+ before?

No. This offer is only available to new Snapchat+ subscribers. If you’ve previously had a Snapchat+ subscription, you won’t be eligible.

Is there an age restriction to redeem this offer?

You must be 18+ to use MyMcDonald’s Rewards.

Why is a credit card required?

A credit card is required by Snapchat to activate the month. You won’t be charged during the period, but your subscription will automatically renew unless cancelled.

Will I lose my Snapchat+ features if I cancel?

If you cancel before the month ends, you’ll continue to enjoy Snapchat+ features until the end of the period. After that, access will end.

Can I pause or extend the subscription using points?

No. The subscription from points is for one month only and cannot be paused, extended, or transferred.  It will automatically renew using your card payment details at the end of the first month.

Can I share my code with someone else?

No. Codes are unique, single‑use, and non‑transferable. Once redeemed, they’re locked to the Snapchat account used.

What happens if my code expires?

Expired codes cannot be reissued or replaced. Please make sure to redeem your code before the final redemption date.

Can I use this offer alongside other Snapchat promotions?

This offer can’t be combined with any other Snapchat+ trials or promotional offers.

Is this reward available in all locations?

This offer is available to eligible McDonald’s app users in participating regions, subject to Snapchat account eligibility.

Are there any hidden fees?

No hidden fees. Charges will only apply if you don’t cancel before the month ends.

What happens to my MyMcDonald’s Rewards points after redemption?

Your points will be deducted immediately once you successfully redeem the Snapchat+ reward.

Order McDelivery® through our app to earn Rewards Points

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