Are bicycles allowed through Drive Thru?

May 21, 2018

McDonald's supports the health and environmental benefits of cycling, however it is our practice not to serve cyclists using the drive-thru lane or drive-thru service windows.

Why? The drive-thru facility is designed for motor vehicles and, on balance, we are concerned that use by cyclists could compromise their safety through: the necessarily close proximity with motor vehicles; the limited visibility of cycles (particularly given the sharp corners of the drive thru lane); and the difficulties of carrying food and drinks and retaining full control of a bicycle. In reaching this view we have consulted with our own Hygiene and Safety Department, the Highway Code, and the Royal Society for the Prevention of Accidents (RoSPA).