Are bicycles and mopeds allowed through Drive Thru?

May 21, 2018

McDonald's supports the health and environmental benefits of cycling, however it is our practice not to serve cyclists using the drive-thru lane or drive-thru service windows.

Why? The drive-thru facility is designed for motor vehicles and, on balance, we are concerned that use by cyclists could compromise their safety through: the necessarily close proximity with motor vehicles; the limited visibility of cycles (particularly given the sharp corners of the drive thru lane); and the difficulties of carrying food and drinks and retaining full control of a bicycle. In reaching this view we have consulted with our own Hygiene and Safety Department, the Highway Code, and the Royal Society for the Prevention of Accidents (RoSPA).