How do you cater for deaf customers?

May 21, 2018

We have induction hearing loops in the vast majority of our restaurants; these are also installed in every new build as standard. This is because at McDonald's we are committed to meeting the needs of all our customers and embracing diversity and sharing best practice with our employees is of the utmost importance to us. We have accessible menus and our staff receive disability awareness training as part of their ongoing training. Ultimately we are guided by what the individual customer requires and the training includes being flexible and offering individual assistance.