How is McDonald's improving on customer service expectations?

May 21, 2018

We measure customer satisfaction through a receipt based Customer Survey initiative. This looks at customers' experiences within the restaurant, along with any customer feedback provided. We're a progressive business, so we're constantly changing and evolving to make our service as good as it possibly can be.

You're leaving

Select a delivery partner to continue
Please select a McDelivery partner
Delivery From
Just letting you know that you’re leaving the McDonald’s UK website now. We’re not responsible for the policies and practices of other companies, so we always recommend that you have a look at the privacy policy and other policies of any website you visit, as they might be different from ours.