Issue with a live or recently delivered order?

April 08, 2025

If you are experiencing an issue with a live McDelivery order via the McDonald's app or have an issue with a recently placed order, please contact Uber customer support via chat. The link to chat with Uber support can be found at the top of your McDonald's email receipt or via the SMS order notifications you received from Uber during your delivery.

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Choose our app or one of our McDelivery® partners.
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