“We are extremely disappointed that a very small number of our people in just a handful of our restaurants are considering industrial action today. We understand only nine people are involved across six restaurants in London and the South East, which is a tiny proportion of our 130,000 workforce and 1,300 restaurants. Their potential actions do not represent our people. We are committed to investing in our workforce, listening to and doing what is right by them. While it is unfortunate this may be taking place, it is encouraging that there has been a steady decrease in the already small numbers of our people previously balloted. In October 2018, when activity was last planned, ultimately none of our people actually took action.
“We are also aware that there have been some additional small scale events organised and attended by the BFAWU. These are not strikes, and we believe very few of our people are involved.
“As a growing and successful organisation we, along with our franchisees, will continue to invest in our people and create quality jobs and opportunities for all. We regularly review pay and benefits to ensure we are rewarding our people, and we pay well above the government minimum wage. Our pay rates are extremely competitive within our industry and are ahead of many of our competitors.
“The BFAWU is calling for 40 hour guaranteed contracts, which is something we already offer – but has been chosen by very few of our people. With all given the choice, around 90% of our employees have chosen to remain on flexible contracts, valuing the ability to work their shifts around their lives.
“We remain committed to our people and value the contribution they make to our organisation, and would like to reassure them, and our customers, that the six restaurants will remain open industrial action takes place.”