McDonald’s UK ‘Rewards Power Hour’ 2023 Promotion Terms and Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy of these terms and conditions for your information.

1. Promoter: McDonald's Restaurants Ltd, 11-59 High Road, East Finchley, London, N2 8AW.

2. Eligibility: This Promotion is open to GB (England, Scotland and Wales) residents aged 18 or over, except for anyone directly connected with the planning or administration of the Promotion including McDonald’s employees, their agencies and their immediate families (spouse, parent, child, sibling, grandparent and/or ‘step’ family).

3. Promotional Period: The Promotional period:

a. Opens at 15:00 on 6th October 2023 and closes on 15:59 on 6th October 2023.

b. Opens at 15:00 on 13th October 2023 and closes on 15:59 on 13th October 2023 (“Closing Date”)

4. Internet access and Instagram account are required for entry.  Instagram account can be opened at Participants are reminded to get the owner's permission before using a computer, device and/or internet-access which is not owned or paid for by the entrant to enter the Promotion. The Promoter will not be liable for any internet or mobile connection, or other charges incurred in entering the Promotion.

5. Entry Details

To enter:

a. Enter the competition via McDonald’s Instagram Stories by responding to the CTA within the one-hour ‘Rewards Power Hour’ slot from 15:00-16:00 on 6th and 13th October, 2023.

b. Ensure they are following @mcdonaldsuk on Instagram during the competition period.

c. Have a registered account on the McDonald’s App and opted into MyMcDonald’s Rewards Points.

d. One entry per person. If you enter more than once your first entry will be accepted and all others will be disqualified. For the avoidance of doubt, a participant can use one Instagram account to enter and can enter the Promotion once.

e. Incomplete, illegal, misdirected or late entries will not be accepted. The Promoter takes no responsibility for entries that are delayed, incomplete or lost due to technical reasons or otherwise.

f. No third party or bulk entries. Entries via third parties, consumer groups or syndicates, entries by macros or other automated means and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified. If it becomes apparent in the reasonable opinion of the Promoter that either a participant or household is using any means to circumvent this condition such as, and without limitation, fraudulently falsifying data; using multiple Instagram accounts; acting fraudulently or dishonestly in the reasonable opinion of the Promoter; using identities other than their own; creating fake identities or using any other automated or manual means in order to increase that participant's or a household’s entries or otherwise acting in violation of these terms, these participants and their household will be disqualified, and any prize entitlement will be void.

6. Winner Selection: There will be 20 winners from the 6th. October Promotion and a further 20 winners from the 13th October Promotion. The winner will be drawn using a random number generator by 18th October 2023.

7. Winner Notification:

a. Winner will be contacted via direct message from the McDonald’s UK Instagram [@mcdonaldsuk] to the entrant by 18th October 2023, informing them of their win and asking them to reply to the message with confirmation of prize acceptance and share information needed to redeem the prize. 

b. Winners will have 7 days to accept the prize. It is the responsibility of the participant to ensure that they respond to the winner notification. If contact cannot be made, or the prize is not claimed within 7 days of the initial prize notification date, despite multiple contact attempts, an alternative winner will be drawn. The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.

8. Prizes:

a. There are 20 main prizes on 6th October 2023 and 20 main prizes on 13th October 2023.

b. Main prize on 6th October is 1 x portion of Medium Fries to be redeemed via the McDonald’s App.

c. Main prize on 13th  October is MyMcDonald’s Rewards points to the value of £10 to redeemed via the McDonald’s App.

d. Only one prize per household.

e. There is no cash alternative to the prize stated and prize must be accepted by the named winners. Prizes are non-transferable.

f. The Promoter reserves the right to provide an alternative prize of equal or greater value should circumstances outside its control make this necessary.

g. Prizes will be added to the McDonald’s App within 10 working days of notification and can be redeemed until 31st December 2023.

h. It is the responsibility of the entrant to provide their correct, up-to-date details when entering the Promotion, in order for their prize claim to be processed if they are a winner. The Promoter cannot be held responsible for winners failing to supply accurate information at point of entry which affects prize acceptance or delivery of their prize.

i. Should a national or local lockdown affect the Promoter’s ability to meet these deadlines, it will fulfil its obligations as soon as is reasonably possible after its and/or its third-party fulfilment providers resume business as usual.

9. Privacy

a. Details are collected for the purpose of administering the Promotion only. Winner details will be passed onto a third party for prize fulfilment and winner notification only and will not be used for any other purpose. To find out more about how we use and protect your personal data, as well as your privacy rights visit

10. General

a. The Promoter reserves the right to hold void, cancel, suspend, or amend the Promotion at its discretion owing to factors outside its reasonable control, but will use all reasonable endeavours to avoid consumer disappointment.

b. Where we suspect that an individual has breached these terms and conditions, we reserve the right to verify the winners and ask for proof of identity, age and address and that they are the person associated with the winning notification.

c. The Promoter accepts no responsibility for system errors or other issues that may result in disruption to winner notifications or prizes. The Promoter or its agencies will not be responsible for the non-inclusion of entries, including any such failure which is within the control of the Promoter or its agencies.

d. Entry into the Promotion is at the entrant's sole risk. To the extent permitted by law, the Promoter does not accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims (whether in contract, tort or otherwise) suffered by entrants or any third parties arising out of or in connection with the Promotion and/or accepting a prize. The Promoter further disclaims liability for any injury or damage to entrants or any other person relating to or resulting from participation with this Promotion save that nothing in these terms and conditions shall act to limit or exclude the Promoter's liability resulting from its negligence or fraud.

e. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. You understand that you are providing your information to the Promoter and not to Instagram. All entries are also subject to each platform’s terms of use and you can find them here:

f. The promoter’s decision is final and binding. No correspondence will be entered into.

g. The application and interpretation of these terms and conditions shall be governed by the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction in relation to any dispute concerning them.

h. All McDonald's references marked with a TM are trademarks of McDonald's Corporation. All other trademarks are the properties of their respective owners. © 2023 McDonald's Restaurants Limited. All rights reserved.

i. All communications relating to the Promotion should be addressed to the following email address


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