Contact Us: McDonald's Canada

To ensure we are best able to help you, please provide as much detail as possible. Once you submit, we will do our very best to get back to you in a timely manner or put you in touch with the right person. If you need assistance completing this form, please call us at 1-888-424-4622

* If your questions or comments involve one of our franchised restaurants, we may share the information you provided with our franchisee organization who may contact you.

* Indicates required fields

Your Comment

Error: Please select a topic for your comments.

*Select the topic that most describes the reason you are contacting us

General Inquiry Product Friendliness Nutrition Social Responsibilty Speed of Service Accuracy Cleaniness Marketing Mobile App Other

*Select the topic that most describes the reason you are contacting us

Error: Please enter your comments. Error: Maximum of 2000 characters are allowed in this field.

*Provide any comments, suggestions or questions (2000 characters maximum)

Your Visit

This question or feedback is related to a specific restaurant

Please tell us what restaurant you visited by entering the store number on your receipt or by finding a location using the restaurant locator.

Error: Please enter a valid store number.

Enter store number on receipt

Your current selection is:

Error: Please enter the value in alphanumeric format without vowels.

Enter transaction number on receipt

Date and Time of Visit

Error: Please enter the date in the correct format MM/DD/YYYY. Error: Please enter the date in the correct format MM/DD/YYYY. The date entered is over a month ago. Are you sure this date is correct?

Date (MM/DD/YYYY)

Hours

{{item}}

Hours

Minutes

{{item}}

Minutes

Error: Please select AM or PM.

AM/PM

AM PM

AM/PM

Select the type of restaurant visit you made

In Store Drive Thru Take Out McDelivery - Uber Eats McDelivery - Skip the Dishes

Select the type of restaurant visit you made

Error: Please enter a valid Uber Eats Order # if available or mark not available. To locate the Order #, please refer to your Uber Eats App (Past Orders section).

Enter your Uber Eats order number

McDelivery order number is not available

Error: Please enter a valid SkipTheDishes Order # if available or mark not available. To locate the Order #, please refer to your SkipTheDishes App (Past Orders section).

Enter your SkipTheDishes order number

McDelivery order number is not available

Rate your restaurant visit 1 2 3 4 5

1 2 3 4 5

Have a photo? If this is a complaint and you have a picture you can share that will help us, please upload it here.
Please limit your upload to 5Mb and be sure it matches one of these file formats: JPG, JPEG, GIF, PNG, BMP, WebP

Error: Please limit your upload to 5Mb and be sure it matched one of these file formats: JPG, JPEG, GIF, PNG, BMP, WebP.

Your Details

Error: Please enter your first name. Error: Please enter a valid first name.

*First Name

Error: Please enter your last name. Error: Please enter a valid last name.

*Last Name

Error: Please enter a valid email address. Error: Please enter a valid email address.

*Email

Error: Please enter your phone number. Error: Please enter a valid 10 digit telephone number. Dashes and spaces may be used.

*Phone

Error: Please enter a valid postal code in the correct format: A1A 1A1 or A1A1A1. Error: Please enter a valid postal code in the correct format: A1A 1A1 or A1A1A1.

*Postal Code

Error: Please let us know whether or not you would like to be contacted.

*Please let us know whether or not you would like to be contacted

No. I wanted to share, but do not want to be contacted. However, I do understand that McDonald's may still have to contact me in limited circumstances.

Yes. I wanted to share and would like someone to contact me.

Error: Please enter your address. Error: Please enter a valid address.

*Address

Error: Please enter a valid address 2.

Address 2

Please enter a valid Apt/Suite.

Apt/Suite

Error: Please enter your city. Please enter a valid city.

*City

Error: Please select a province.

*Province

Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon

*Province

By filling out this form and submitting your information, you are agreeing to our Terms & Conditions and Privacy Policy.

Where to find the store number on your receipt

Store number is located at the top of the receipt under the store information.

Where to find the transaction number on your receipt

Transaction number is located at the top of the receipt under the store number.

Finding your Uber Eats Order Number

Locate your order number in the “Past Order” section of the Uber Eats app.

Finding your SkipTheDishes Order Number

Locate your order number in the “Past Order” section of the SkipTheDishes app.

Are you sure you want to reset?

If you click on 'Yes', all of your filled data will be lost

McDonald's Locations

Search Error Text

{{restaurantFilter.serviceName}}

{{fullRlData.arialabelforradius}} ({{fullRlData.distanceUnitLocal}})

{{radius}}

Restaurants ()

{{$index+1}} {{restaurant.properties.openstatus}} {{restaurant.properties.name?restaurant.properties.name:restaurant.properties.addressLine1}} getRestaurantFullAddress1(restaurant.properties.name, restaurant.properties.addressLine1, restaurant.properties.addressLine3, restaurant.properties.subDivision, restaurant.properties.postcode) {{fullRlData.distanceUnitLocal}} {{fullRlData.away}}

{{$index+1}}

{{restaurant.properties.openstatus}}
{{restaurant.properties.name?restaurant.properties.name:restaurant.properties.addressLine1}}

{{restaurant.properties.name?restaurant.properties.name:restaurant.properties.addressLine1}}

{{selectedRestaurant.properties.identifiers.storeIdentifier[0].identifierValue}}
| {{restaurant.properties.distance}} {{fullRlData.distanceUnitLocal}} {{fullRlData.away}} | {{fullRlData.directionLinkName}} | {{restaurant.properties.telephone}}

{{selectedRestaurant.properties.identifiers.storeIdentifier[0].identifierValue}}

| {{selectedRestaurant.properties.distance}} {{fullRlData.distanceUnitLocal}} {{fullRlData.away}} | {{fullRlData.directionLinkName}}

{{fullRlData.familyEventHours}}:

{{familyEvents.dayValue}}: {{familyEvents.dayTime}}

| {{selectedRestaurant.properties.distance}} {{fullRlData.distanceUnitLocal}} {{fullRlData.away}}
{{fullRlData.directionLinkName}} | {{selectedRestaurant.properties.telephone}}

{{selectedRestaurant.properties.id == preferredRestaurant ? "Preferred Location" : fullRlData.preferedText}}

{{fullRlData.carriersHeading}}:

{{fullRlData.arialabelforradius}} ({{fullRlData.distanceUnitLocal}})

{{radius}}

{{fullRlData.selectLocationBelow}}:

Offers in the palm of
your hand.

Get exclusive offers, order ahead of time, and pick-up your food 4 different ways.
Get the My McD's^® app today!

Download the My McD’s app on the App Store

Subscribe to
My McD’s^®

For news, promotions, and more delivered right to your inbox.

* Indicates Required Field

* First Name

* Email Address

* First 3 Digits of Postal Code

* Name

Email*

By submitting you agree to receive emails, promotions, and general messages from McDonald's Canada. In addition, you also agree to the McDonald’s Canada Privacy Policy and Terms & Conditions.

Thank you for making
My McD’s^® your McD’s.

Your welcome email is on its way. Once it arrives, please take a moment to fill out our short survey so we can get to know you better.

Please select a location below: