My McDonald’s people
This is a people business. I’m all about empowering my people. It’s so rewarding to help them develop life-skills, realise their ambitions and move up in the business. I love seeing their confidence soar. I learn from my team every day and in my first year here we’ve promoted 11 people and recruited 35. I’m a people person and I’m always looking at trying to understand people and what motivates them and actually, that’s what McDonald’s are looking for. I believe you can learn the operational side of the business and every day I’m still learning however you need to understand people: your team, your customers and the community.