Jason was appointed SVP, Chief Operations Officer for McDonald’s UK in November 2016. He is responsible for franchising and operational excellence across the business – incorporating company owned and franchised restaurants to ensure best practice.
Most recently, he has been instrumental in the realisation of the business’ multimillion pound restaurant transformation programme, Experience of the Future, to introduce self-order kiosks, table service, new restaurant designs as well as capabilities for McDelivery and click and collect through the app.
Jason has enjoyed more than 30 years with McDonald’s UK, starting as a crew member in 1986. Since then he has worked extensively throughout Operations in the southern region, and spent five years as Director of Franchising.
He was promoted to National Operations Director in 2012, and then to Director of Customer Innovation a year later, followed by a promotion to the UK Executive team as Vice President Franchising South in 2014.
Jason’s favourite McDonald’s meal is a Big Mac with a cup of tea.