Store Registration Form
Play your part to curb COVID-19!
To help with COVID-19 tracing please take a minute to complete this form. For more details, check our COVID-19 Tracing FAQs listed at the end of the page.
If you are under the age of 16, please let an older person in your group complete the form on their phone. If all the people in your group are younger than 16, please enter below the phone number of one of your parents/guardians.
McDonald's Restaurants: UK & Republic of Ireland
In line with government guidance, we are supporting official contact tracing initiatives by asking our Eat-In customers to provide certain details to us. Contact tracing allows people who may have been close to someone who has tested positive for COVID-19 to be made aware of that fact so that they can self-isolate. It’s a key part of the ongoing COVID-19 response and can help break infection chains. We will hold your details as a temporary record of your visit so that you can be contacted by public health authorities in the event that someone else who ate in the restaurant which you visited reports that they have tested positive for COVID-19 and public health authorities deem it necessary in the circumstances to inform you.
Eat in customers will be asked to complete details of their name, phone number*, restaurant number (details provided at your table), arrival time, planned duration of stay and the number of people in their group. When completing this form, we also capture the date that a visit was made.
* But see under "I am under 13: should I complete the form?" below.
We will only use the information that you provide for contact tracing purposes. Here's how contact tracing works.
If a person who has been in this restaurant at the same time as you later tests positive for COVID-19, public health authorities may contact us to ask us to share with them the record of our customers who also ate in this restaurant. We will then supply those authorities with the information that you have provided to us today, so that they can notify you and other customers as they deem appropriate.
We will not share your information with anyone else and we will not use it for any other purpose. We will only hold the information for a short period - 21 days in the UK and 1 month if you are in the Republic of Ireland - after which it will be securely deleted.
If you are in the UK, we will only keep the information that you have provided for 21 days. If you are in the Republic of Ireland, we will keep it for 1 month. After this period, the information will be securely deleted.
If during this period we are asked to share your information with public health authorities, they will keep a copy of it in accordance with their own policies.
No. If two or more people eat together, it is a mandatory requirement to collect the contact details of one member of every party, If you are the person completing the form, please keep a note of who is accompanying you in our restaurant today. We will not ask to see this but if you are contacted by public health authorities, they will ask you to provide this information so that they can contact everyone who was with you.
If you are in a group, please ask someone in your group who is over 13 to complete the registration form on their phone.
If you are on your own or if all of the people in your group are under the age of 13, please enter your / your group leader's name into the form, but add the phone number of that person's parent or guardian into the relevant field of the form, not your own number. That is the phone number that we will pass to public health authorities (and which they will call) if the contact tracing process is initiated.
In England, contact tracers will only:
· call from 0300 013 5000
· send text messages from ‘NHStracing’
· ask people to sign into the NHS Test and Trace contact-tracing website
In Scotland, the telephone number used by the National Contact Tracing Centre is: 0800 030 8012.
In Wales, the telephone number used by NHS Wales Test, Trace, Protect Service to contact you will be 02921 961133.
In Northern Ireland, the Contact Tracing Service will only call from this specific number, (028) 9536 8888.
In the Republic of Ireland, calls from the Contact Tracing Centre will come up as a private number.
Contact tracers will never:
· ask you to dial a premium rate number to speak to them (for example, those starting 09 or 087)
· ask you to make any form of payment or purchase a product or any kind
· ask for any details about your bank account
· ask for your social media identities or login details, or those of your contacts
· ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
· disclose any of your personal or medical information to your contacts
· ask about protected characteristics that are irrelevant to the needs of test and trace
· provide medical advice on the treatment of any potential coronavirus symptoms
· ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
· ask you to access any website that does not belong to the government or to public health authorities.