COVID-19: The latest updates from McDonald’s Canada

November 27, 2020

Continuing to serve Canadians

The last few months have involved a great deal of change for Canadians, our communities and us at McDonald’s. We’ve evolved how we operate and adapted to be the best Drive-thru, Delivery, Take-out and Digital restaurant we can possibly be. While so much has changed, our commitment to the communities we serve has not. We’re proud to continue serving Canadians our classic menu at a time when safety, affordability and convenience matter most.

Through our Safety+ commitment, we have put a number of enhanced measures in place to help protect the health of our guests and employees:

  • wellness checks and safety training for crew
  • keeping high touch areas clean and sanitized
  • masks for all crew while working in the restaurant
  • protective screens at both the front counter and Drive-thru, and,
  • orders served with limited contact.

For more information on Safety+, visit

We’ve also been committed to transparent communications, so that restaurant employees and guests are informed and can contact their local public health authorities for direction if needed. The next evolution of this lives with our COVID-19 restaurant closure tracker, which will be updated regularly when McDonald’s Canada closes and cleans a restaurant due to an employee confirmed case of COVID-19.

At McDonald’s, we’ve always been proud to make meaningful contributions to our communities. I want to thank our franchisees and restaurant employees across the country who do amazing things every day to feed and foster communities and make a positive impact. We also continue to be inspired by the many different ways Canadians are taking care of each other during this extraordinary time. As you’ve heard us say, we are in this together. That’s our commitment to you as we weather the storm with our franchisees, restaurant employees and guests.

Please keep yourselves and your families safe. Thank you for making us part of your everyday, and we look forward to serving you soon.

Jacques Mignault
President and CEO
McDonald’s Restaurants of Canada