World-Class Franchise Training

   

“The McDonald’s training program for me was far more intense than I thought it was going to be. I was initially concerned that I was going to be bored but found McDonald’s to be the most engaging and challenging environment I could imagine. And I love it for that.”

Kerri, Franchisee – California

We devote significant time and resources to our highly regarded franchise training and evaluation program for new applicants

You'll learn about our systems and routines, and we'll train you to perform every role in a McDonald's restaurant. At the end of the program, you will have all the skills you need to operate a restaurant and start to apply your own talents to make it a success.

 

  • Most of your training will take place in a McDonald's restaurant—led by an experienced franchisee and a team of others who will support your development.
  • In addition, you will complete a self-directed online curriculum plus three formal leadership courses.
  • The timeline will vary based on your ability to commit to full- or part-time training; a minimum of 20 hours per week is required for the duration of the training program.
  • You'll be trained in all aspects of owning and operating a McDonald's restaurant, including running a restaurant, recruiting and developing your crew, maximizing your performance, growing your business, purchasing a McDonald's restaurant, and running a multi-restaurant organization.

 

   

And training doesn’t stop there

  • Franchise owners may participate in Hamburger University courses, on topics such as management, leadership, and company culture.
  • We offer ongoing training for franchisee employees to ensure they are provided with the tools and resources to successfully run a restaurant.
  • By leveraging a blended learning approach through self-study, on-the-job coaching and instructor-led classroom training we strive to deliver a franchise training program that is beneficial regardless of an employee's role in the restaurant, whether they're crew or a manager.

  

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