I submitted a customer complaint and I haven't received a response from a McDonald's customer service representative. Why haven't I heard anything?

March 04, 2021

If you requested follow-up regarding your issue and it’s been over 10 days, please let us know by calling or emailing us using the forms on our Contact Us page.

Earn points on delivery or pickup via the app

McDelivery Partners
*Must opt-in Rewards to receive points on eligible purchases in the app. You will not earn points when ordering delivery through this website. To earn points on your delivery order, order McDonald’s app. Prices for delivery may be higher than at restaurants. Delivery/other fees may apply.