I submitted a customer complaint and I haven't received a response from a McDonald's customer service representative. Why haven't I heard anything?

March 04, 2021

If you requested follow-up regarding your issue and it’s been over 10 days, please let us know by calling or emailing us using the forms on our Contact Us page.

You're leaving McDonalds.com

Select a delivery partner to continue
Please select a McDelivery partner
Delivery From
You are leaving McDonald’s to visit a site not hosted by McDonald’s. Please review the third-party’s privacy policy, accessibility policy, and terms. McDonald’s is not responsible for the content provided by third-party sites.

You're leaving McDonalds.com

Select a delivery partner to continue
Please select a McDelivery partner
Delivery From
You are leaving McDonald’s to visit a site not hosted by McDonald’s. Please review the third-party’s privacy policy, accessibility policy, and terms. McDonald’s is not responsible for the content provided by third-party sites.