Franchise Relations Officer, McDonald's USA
Gino Potesta is Franchise Relations, Diversity and Ombudsman Officer for McDonald’s USA. In this role, Gino leads company engagement with Operator leadership and stewards the relationship between McDonald’s and the National Franchisee Leadership Alliance (NFLA), Franchisee diversity networks and Ombudsman organizations.
Gino began his career in 1980 as a crew person in South Florida and has since held various leadership positions for the business in Chicago, Ohio, Hawaii and California. Prior to his current role, Gino served as the Business Unit Lead for McDonald’s in Asia, the Field Vice President for the northeastern region of the U.S. and as the New York Metro Regional Vice President. In 2000, Gino was awarded the prestigious McDonald’s President's Award. This award recognizes the top 1% of McDonald’s employees who achieve considerable business results.
Gino holds a Bachelor’s in Business Management, a fellowship from the Leadership of Greater Chicago and an MBA with concentrations in Management, Strategy and Decision Making from DePaul University.
Gino and his wife Katie reside in Chicago.
