How do I change my password?

1. Launch the McDonald's app and log in, if you are not already. 2. Select "More" on the bottom navigation bar. 3. Select your profile name at the top of this page to access your account. 4. Choose "Personal Settings." 5. On the next screen, select "Change Password." 6. Follow the prompted instructions on the "Change Password" screen to complete the desired action. 7. Passwords must be 8-12 alphanumeric characters and must contain at least one lowercase letter, one uppercase letter, and one number. 8. Be sure you select "Confirm Details" to save any changes made to your account details.

How do I reset my password?

1. Launch the McDonald's app and ensure you are logged out. 2. Select "More" on the bottom navigation bar. 3. Select "Log In" and ensure that you are under the "Log In" tab. 4. Select the "Forgot Password?" link and enter the email associated with your account before selecting "Reset Password." 5. Locate the "Password Reset" email in your inbox and follow the instructions in the app for subsequent steps to complete the reset. 6. Passwords must be 8-12 alphanumeric characters and must contain at least one lowercase letter, one uppercase letter, and one number. 7. Be sure you select "Update" to save the changes made to your password.

Can I change the email address associated with my account?

You are not able to change the email address associated to your account in the McDonald's app at this time.

Write the Next Chapter of Your Story with The McDonald’s HACER® National Scholarship

How Success Stories Are Written

The McDonald’s HACER National Scholarship opens doors and transforms futures with $1 million in scholarships awarded to support up to 100 outstanding students across the country, giving them the boost they need to chase their dreams. To date, more than 17,000 students have written their own stories with the help of over $35 million in scholarships. They are proof that dedication, passion and hard work have no limits.

Recipients are selected for their academic achievements, community impact, personal statement, and financial need. For McDonald’s, supporting these students means believing in them and in everything their future holds.

Apply to McDonald’s HACER National Scholarship

The deadline to submit your application is February 17, 2026.