McDelivery® FAQs

Order McDelivery® using the McDonald’s App

How do I order McDelivery® using my McDonald’s App?

McDonald’s has partnered with Uber Eats to get food delivered to hungry customers, allowing you to track your order, customize your drop off location, and use the same account you use to take rides. To place your order:

  1. Log into the McDonald's App
  2. Choose McDelivery at the top of the screen
  3. Enter or confirm your address and hit continue
  4. Build your basket in the McDonald's App
  5. Tap Checkout Now and confirm your order
  6. Tap Continue with Uber Eats
  7. This will open Uber Eats to complete your purchase or prompt the app to download

McDelivery® Availability

How do I know if McDelivery® is available to my address?

To determine if McDonald's offers delivery in your area via Uber Eats delivery, simply download the McDonald’s App, start a delivery order with your address, and you will be notified if no McDonald's restaurants in your area are participating at this time. The specific delivery address could change the availability of McDelivery®.

Ordering McDelivery® with Uber/Uber Eats

I’m ordering McDelivery® and it’s asking me to create an account for Uber/Uber Eats. Why?

Uber Eats is our partner for McDelivery® from the McDonald’s app. In order to complete and pay for your order, Uber requires you to login to their system. Once your McDonald’s has access to your Uber account data, you'll be able to complete your order.

Downloading Uber Eats app to order McDelivery®

I’m ordering McDelivery® and it’s asking me to download Uber Eats app. Why?

Uber Eats is our partner for McDelivery® from the McDonald’s app. In order to complete and pay for your order, Uber will use their Uber Eats app. Once you download Uber Eats app onto your device, you won’t have to download again for future orders unless you delete the Uber Eats app.

Change My Order

I made an error on the items in my order. How do I change my order?

In the Uber Eats app, you will have a last chance to edit your items before submitting the order. If you have already submitted and paid for the order in Uber Eats, contact Uber Eats customer service.

I have a problem with the delivery address or instructions for an order I submitted. What do I do?

In the Uber Eats app, you will have a last chance to edit the address and delivery instructions before submitting the order. If you have already submitted and paid for the order in Uber Eats, contact Uber Eats customer service.

Coffee Delivery

Can I order coffee delivery?

Yes, you can get your favorite drinks from the McCafé® menu delivered.

Unavailable menu items for McDelivery®

Are any McDonald’s menu items not available for McDelivery®?

The full menu will be available for delivery with the exception of soft serve cones. Promotional pricing offers may be excluded.

Report a problem with order

How do I report a problem with my McDonald’s McDelivery® order?

In order to investigate an issue with a McDelivery® order made in the App and take appropriate steps, we suggest that you contact Uber Eats customer service directly through the Uber Eats App 

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