Restaurants FAQs Hello

Amenities

How do I log on to Wi-Fi?

To connect to Wi-Fi at any of our restaurants, go to your device settings and turn on Wi-Fi. Select the restaurant’s network name, open your browser and accept the WiFi terms. If you are still unable to connect, please ask a restaurant crew member for help.

Which locations have Wi-Fi?

The restaurant locator in the App lists which of the nearly 14,000 restaurants have available Wi-Fi.

Do you recycle?

We do! Many McDonald’s restaurants around the world are recycling waste materials, including cooking oil and corrugate, for a wide range of secondary uses. We’re also working on in-restaurant recycling programs in select markets. Our sustainability page has additional information.

Employment

How do I apply for employment at McDonald’s?

There are two types of McDonald's restaurants: company-owned restaurants and restaurants independently owned and operated by franchisees. The hiring policies and procedures vary between these businesses. To apply, please go to Restaurant Jobs Page. You will be able to search for restaurants in your area that have openings and you can apply by selecting ‘apply now’.

How old do you have to be to work at McDonald’s?

There are two types of McDonald's restaurants: company-owned restaurants and restaurants independently owned and operated by franchisees. The hiring policies and procedures vary between these businesses. Please reach out to the location that you’re interested in to find out their policy on the hiring age.

How do I know if a location is hiring?

If you go to Restaurant Jobs Page and search for the restaurant you’re interested in, you’ll be directed to that McDonald’s brand restaurant’s site and, in most cases, you can find what job positions the restaurant has posted.

How can I update the information on my application?

If you need to update the information you provided on your application, please reach out to the restaurant where you applied.

What is the status of my job application?

Hiring is handled at the store level. Please reach out to the store where you applied and ask the hiring manager regarding the status of your application.   

What internship opportunities are there at McDonald’s?

When there are intern opportunities at our corporate offices, they are posted online. You can search by going to www.mcdonalds.com, selecting the ‘Careers’ tab and then selecting ‘Apply Now’ under Corporate Jobs.

Am I eligible for rehire?

There are two types of McDonald's restaurants: company-owned restaurants and restaurants independently owned and operated by franchisees. The hiring policies and procedures regarding re-hire vary between these businesses. Please reach out to the location that you’re interested in to find out their policy on re-hires.

I’m an employee and I have a concern. Who can I talk to about it? (e.g. termination, scheduling, dating complaints)

If you have an employment related question or concern, please ask your store manager.

Locations

Where can I find store information in the App?

Select “More” in the bottom navigation bar and select “Locations.” You can search nearby or by city, state or ZIP code. Select “View Details” on any of the store locations to get directions and find available services.

Where can I find store hours?

You’re in luck! The restaurant locator in the App lists the location, phone number, and hours of all participating McDonald’s brand restaurants.

How do I book a birthday party at McDonald’s?

We’re glad you want to celebrate with us! Visit our PlayPlace & Parties page for more information.

Limited participation

Why isn’t this restaurant participating in a promotion?

We’re sorry you’re disappointed. The restaurants owned and operated by franchisees, have the ability to decide which promotions to participate in.

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