How do I reset my password?

April 13, 2022

  1. Launch the McDonald's app and ensure you are logged out.
  2. Select "More" on the bottom navigation bar.
  3. Select "Log In" and ensure that you are under the "Log In" tab.
  4. Select the "Forgot Password?" link and enter the email associated with your account before selecting "Reset Password."
  5. Locate the "Password Reset" email in your inbox and follow the instructions in the app for subsequent steps to complete the reset.
  6. Passwords must be 8-12 alphanumeric characters and must contain at least one lowercase letter, one uppercase letter, and one number.
  7. Be sure you select "Update" to save the changes made to your password.