I Lost My Phone! Did I Lose My Points?

July 13, 2021

We’re sorry about your phone! Contact your service provider and once you have a new phone your MyMcDonald's Rewards should still be waiting for you when you log in to our app.

However you want to order, make sure it’s easy

Enjoy McDonald’s on your terms
Order Pickup

Scan the code, download the McD’s app & start earning points.*
Order Pickup

Scan the code, download the McD’s app & start earning points.*
McDelivery Partners
*Must opt-in to Rewards to receive points on eligible purchases in the app. You will not earn points when ordering delivery through this website. To earn points on your delivery order, order McDelivery in the McDonald’s app. Prices for delivery may be higher than at restaurants. Delivery/other fees may apply.