What happens if I never check in or pick up my order?

April 1, 2024

You have the option to cancel your order using the "Cancel Order" button in your order details as long as it has not started being prepared. If the payment is processed, please contact the restaurant where you purchased your order. You can find their phone number using the Restaurant Locator on our website.

However you want to order, make sure it’s easy

Enjoy McDonald’s on your terms
Order Pickup

Scan the code, download the McD’s app & start earning points.*
Order Pickup

Scan the code, download the McD’s app & start earning points.*
McDelivery Partners
*Must opt-in to Rewards to receive points on eligible purchases in the app. You will not earn points when ordering delivery through this website. To earn points on your delivery order, order McDelivery in the McDonald’s app. Prices for delivery may be higher than at restaurants. Delivery/other fees may apply.