What if I was charged for a product that is not available?

March 31, 2023

The McDonald's app will label products that are currently unavailable for specific locations to prevent you from ordering those products. If you attempt to reorder an item that contains multiple products, where one or more of the products is unavailable, you will need to remove the unavailable product(s) before your order can be completed.

However you want to order, make sure it’s easy

Enjoy McDonald’s on your terms
Order Pickup

Scan the code, download the McD’s app & start earning points.*
Order Pickup

Scan the code, download the McD’s app & start earning points.*
*Must opt-in to Rewards to receive points on eligible purchases in the app. You will not earn points when ordering delivery through this website. To earn points on your delivery order, order McDelivery in the McDonald’s app. Prices for delivery may be higher than at restaurants. Delivery/other fees may apply.