If I’m unable to pick up my order, how can I get a refund?

April 1, 2024

Sorry you can’t make it. You can cancel your original order using the "Cancel Order" button in your order details, as long as your order has not started being prepared. If the payment is processed, you’ll need to contact the restaurant where you purchased the product for assistance. You can find their phone number using the Restaurant Locator on our website.

Earn points on delivery or pickup via the app

McDelivery Partners
*Must opt-in Rewards to receive points on eligible purchases in the app. You will not earn points when ordering delivery through this website. To earn points on your delivery order, order McDonald’s app. Prices for delivery may be higher than at restaurants. Delivery/other fees may apply.