What if I have an issue with a payment or want a refund?

October 12, 2022

If you experienced an in store or mobile order ahead payment issue or are requesting a refund, please return to or contact the restaurant at which you made your purchase.

If you placed a McDonald’s app delivery order, first, check the Vendor Name to identify whether Uber Eats or DoorDash was handling your order, and please contact Uber Eats at: 1-866-987-3744 or DoorDash at: 1-833-510-0332. Orders placed via Uber Eats, DoorDash, GrubHub or Postmates directly should be addressed with those delivery partners for resolution.