Why was my Arch Card Balance payment declined?
September 16, 2026
Common reasons include insufficient balance, reload payment issues or temporary technical disruption. Refresh app and confirm balance.
Our Terms and Conditions have changed. Please take a moment to review the new McDonald’s Terms and Conditions. These include updates to our Mobile Order & Pay experience (including web and guest ordering, cancellations, and refunds), MyMcDonald’s Rewards program (including partner rewards, which may be subject to partner terms), stored value features like digital gift cards, and the dispute resolution and arbitration process. By continuing to use our website, you agree to the revised Terms & Conditions agreement. We are also updating our Privacy Statement to reflect how we may partner with select advertising partners to provide you with relevant advertising. You continue to have a right to opt out of the sharing of personal information for targeted advertising, which you can exercise in the McDonald’s Privacy Rights Center.
