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Question & Answers

McDelivery

How do I know if McDelivery is available to my address?

Depending on where you are, McDelivery is available on DoorDash, Uber Eats, Grubhub, or Postmates apps. Uber Eats is also available to order from the McDonald's app. To order McDelivery through the McDonald's app, log in, if you are not already. Select 'Order' from the bottom menu bar and switch from 'Pickup' to 'McDelivery'. Enter your desired delivery address and you will be notified if McDelivery is available to you through our app.

How do I know what items are available for McDelivery?

Menu items will vary by location. For food item availability, please select McDelivery in the McDonald's app and browse items available for delivery on Uber Eats in the app by selecting 'Order' on the bottom menu bar. You can also open your DoorDash, Grubhub, or Postmates apps to learn if there is a McDonald's location near you to browse menu items to order.

Mobile Order & Pay

How do I know which restaurants are participating in Mobile Order & Pay?

Make sure you turn on location services so that we can include all of the available features in the McDonald's app. Mobile Order & Pay will be available in the McDonald's app as a feature when you're within 5 miles of a McDonald's restaurant that offers Mobile Order & Pay.

Within the location map, after selecting a restaurant icon, selecting the detail box will also indicate if Mobile Order & Pay is available at a particular location. If the restaurant is participating, "Order Here" will be available at the bottom of the detail page, allowing you to select it and begin the order. If not, "Order Here" will be muted indicating that Mobile Order & Pay is not enabled at that location.

What forms of payment are accepted?

You can register Visa, MasterCard, American Express and Discover cards in the app. Payment cards registered must be issued by a U.S. bank. If you have an iOS device, and your card is registered to your Apple Wallet, Apple Pay will automatically function as a payment option within the McDonald’s app. If you have registered a card to the Google Pay™ app on your Android, you can select Google Pay™ as a payment method in the McDonald's app. Payments with PayPal and Venmo are now also available with Mobile Order & Pay.

Curbside & Contactless

Does McDonald’s have Contactless Delivery?

Contactless delivery is available through our partners as no-contact delivery on DoorDash, no-contact delivery on Uber Eats, contact-free on Grubhub, and non-contact delivery on Postmates.

How Does McDonald’s Curbside Pickup Work?McDonald's Careers

By using the McDonald’s app you can get your food via curbside without leaving your vehicle. 

How Do I Order McDonald’s Contactless Delivery?

To order McDonald’s contactless delivery, select your favorites in DoorDash, Uber Eats, Grubhub, or Postmates as you usually would. When you are checking out, choose the “Leave at Door” option in the Uber Eats app, “Leave at my door” option in the DoorDash app, or "contact-free delivery" in the Grubhub app, or choose the dropoff option "Leave order at my door" on Postmates.

How do I find McDonald’s contactless delivery near me?

To find McDonald’s contactless delivery near you, simply download the DoorDash, Uber Eats, Grubhub, or Postmates app. You can allow access to your location or input the address where you want to order your food for delivery. The apps will automatically find a McDonald’s nearest you! Simply select McDonald’s and add your favorites – then choose “Leave at Door” while checking out on Uber Eats, “Leave at my Door” during checkout on DoorDash, "Contact-free delivery" when checking out on Grubhub, or choose the dropoff option "Leave order at my door" on Postmates!

Is There Recording Happening at McDonald’s Restaurants?

Yes, we record video for service improvement, technology development and security purposes. Find more information in the recording notice FAQ.

Employment

How do I know if a McDonald's location is hiring?

Visit the McDonald's Restaurant Jobs page and search for the restaurant you're interested in, you'll be directed to that McDonald's brand restaurant's site and, in most cases, you can find out what job positions the restaurant has posted.

How do I apply for employment at McDonald's?

To apply for a job at McDonald's visit the McDonald's Careers website or inquire at your local McDonald's. On the website, navigate to Restaurant Jobs or Corporate Jobs to find out available McDonald's job lisitings near you.

COVID-19

What are McDonald's hours during coronavirus? When will they go back to the hours I am used to?

Due to past and current state and local regulations, some restaurants have had to adjust their operating hours. We are committed to serving you your McDonald's favorites. Please look for the hours of operations on the McDonald’s app or website.

What is McDonald's doing to help prevent the spread of COVID-19?

The health and safety of restaurant employees and customers is a top priority. In addition to our standard sanitation procedures, our restaurant teams have:

  • Have implemented contactless operations
  • Undergo wellness checks before starting their shift
  • Have put social distancing floor stickers in place to guide customers on maintaining a proper distance
  • Are trained on social distancing best practices behind the counter
  • Have installed protective barriers at order points
  • Are wearing masks or face covering at their own discretion (or when required by local guidance), and gloves for food handling, and ensuring masks are available for managers, crew and customers
  • Have increased the frequency of cleaning, sanitizing, and disinfection of high-touchpoint surfaces
  • Are continuing our high standards of promoting regular and thorough handwashing and reminding our crew members of our best practices for personal hygiene
  • Where available, are increasing the use of alcohol-based hand sanitizer as a supplement to frequent handwashing

We are also providing scenario-based guidance to restaurant management on how to work through various COVID-19 related situations, and communicating health and safety guidance updates from federal health authorities. We will continue to evaluate all safety measures currently in place, and adjust accordingly as we remain focused on the health and safety of restaurant employees and you, our customers.

Wi-Fi

Which McDonald's Locations have Wi-Fi?

To find what McDonald's locations offer free WiFi near you, use the McDonald's Restaurant Locator. Explore which of our 14,000 stores offer complimentary WiFi.

About

Since 1954, McDonald’s has been dedicated to serving quality food and quick service at an affordable price for our customers. Visit your nearby McDonald’s and choose from a menu of favorites, including McCafé® coffeetasty breakfastsdelicious burgers like our Quarter Pounder®* with Cheese and more! 

Restaurants nationwide offer numerous amenities to ensure every customer has an enjoyable experience. Find out if your local nearby McDonald’s is open 24 hours, offers Drive Thru or McDelivery®**, and more through the McDonald’s restaurant locator. Before you head out, check out the deals page for our latest offers and order your food ahead with Mobile Order & Pay†, available exclusively on the McDonald’s app!  

Next time you’re looking for a treat, head to a McDonald’s nearby, we look forward to serving you!

*Weight before cooking 4 oz. 

**McDelivery available at participating McDonald's. Prices may be higher than at restaurants. Delivery/service fees apply. 

† McD app download and registration required. Mobile Order & Pay available at participating McDonald's. 

McDonald's Careers

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