Common Frequently Asked Questions

How do you download the mobile app?

You can find the McDonald's mobile app on the App Store and Google Play.

How do I make sure I have the most recent version of the app?

Visit the App Store or Google Play. If you do not already have the latest version of the app, you can download or update it there.

Do I need an internet connection to use the app?

To access exclusive deals and use Mobile Order & Pay, internet connection via Wi-Fi or cellular data is required.

What is Mobile Order & Pay?

With Mobile Order & Pay, you can browse the menu, save your favorites, view order history and place an order at a participating McDonald’s. When you’re near the restaurant, check in with the app to complete your order and pick up your food the way you want—in the store, Drive Thru or at Curbside.

Who can I contact if I have a disability and need information about accessing or navigating the McDonald’s app?

Please refer to our McDonald’s Accessibility page for more information about how to contact us if you need information about accessing or navigating the McDonald’s app.

Can I access the McDonald’s app using my smartwatch?

The McDonald's app is not currently compatible with smartwatches.

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