Chief Field Officer, McDonald’s USA
Charlie Strong is a Zone President for McDonald’s USA. In this role he leads strategy, talent and brand development to drive long-term growth for more than 5,700 McDonald’s restaurants across the Western United States. He has been a Zone President for the company since 2014.
Charlie has deep McDonald’s experience, with a career spanning 47 years. Charlie started with McDonald’s in November 1970 while attending college in western Massachusetts. He started as a crew person and worked his way up to Restaurant Manager in the fall of 1973. Between 1974-1983, he held the positions of Area Supervisor, Field Consultant and Operations Manager in the Boston Region. He and his family lived in Buxton, Maine, from 1979-1983 as he was responsible for the 35 company-owned stores in the state. In 1983, he was promoted to Field Service Manager and moved to Seattle, Washington. In Seattle, he was responsible for restaurants in Alaska, Washington, Oregon, Montana and Idaho. After 18 months, he became the Director of Operations for McOpCo. From 1987-1991, he was the District Manager for the Chicago area. In 1991, he was promoted to Region Manager and relocated back to the Northwest as the Regional Manager, Vice President. In 1994, he became the Region Manager for the Detroit Region and in 2000 for the Michigan Region. In 2001, he became the McOpCo Vice President for the Great Lakes Division. In 2005, Charlie became the General Manager, Senior Vice President for Central McOpCo. In 2009 he was promoted to U.S. McOpCo President.
Charlie is the recipient of the 1984 President’s Award and the first recipient of the 2002 Speedy Award for the Central Division. In 2005, he received the company’s Diversity Award and in 2007 the People Award for his commitment to the development of minorities in the company.
Charlie and his wife, Sandy, have two daughters—Jennifer and Kimberlee—and five grandchildren.